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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews
Call Service Center (708) 435-2205

2,221 Reviews of Oak Lawn Toyota - Service Center

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November 05, 2022

Dependable, thorough and easy to understand service needed in explanation given to me about my 17 yr old vehicle. Trusting and not nervous about Oaklawn Toyota taking advantage of me. More

by marie7819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McShane
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Nov 06, 2022 -

Oak Lawn Toyota responded

Marie, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

November 04, 2022

Made an appointment. Was serviced immediately upon arrival. Service went well and check out was smooth. More

by N E
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. Sal and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

November 04, 2022

Frank’s the best. Very friendly and helpful. A real people person who is knowledgeable about car maintenance More

by samiam1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2022 -

Oak Lawn Toyota responded

Thank you! Frank and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

November 04, 2022

Clean, the staff is not friendly . Very slow to complete paperwork, once work is completed. More

by JOYCEDEL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marco Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2022 -

Oak Lawn Toyota responded

Joy, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Juan Vazquez, Service Manager

November 02, 2022

Great timely service. The waiting room is always clean and everyone is friendly. Great work! More

by pa.simone83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

November 01, 2022

Carlos and staff did an excellent job repairing my Avalon. Very professionally handled and we are very satisfied. I recommend anyone who likes an honest price and the repairs done right to come here. More

by Mcs1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
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Nov 01, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

October 31, 2022

Mr. Frank was very pleasant and helpful explaining the service done on my car. The service time took only about an hour so that was really great. More

by matthew2k16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Oak Lawn Toyota responded

Matthew, Thank you for your very kind review. Frank and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

October 31, 2022

Service was handled quickly. No waiting Got served at the time of my appointment My questions were answered More

by EBONYTRAVELER211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Oak Lawn Toyota responded

Ebony, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 31, 2022

Clean comfortable and relaxing, there is a Large Tv to watch and a coffee to drink while time vanish waiting on your car. More

by wwbread8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 30, 2022

Quick service. In and out in an hour. Fully staffed service desk. Cordial and friendly. More

by JHERNANDEZ0112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

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