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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews
Call Service Center (708) 435-2205

2,221 Reviews of Oak Lawn Toyota - Service Center

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September 21, 2022

The service department was excellent! I made an appointment for an oil change snd a tire rotation - I was back on the road within 30 minutes... More

by kemitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2022 -

Oak Lawn Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota. We look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 20, 2022

Very happy. I am driving my 4th Prius. Our kids have 2 of them still driving More

by STEVEBRASHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, Steve, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 19, 2022

Check in was easy and services to be completed were explained in detail to me More

by jzzyj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 19, 2022

Incredible and super helpful! I came in from out of state to visit my mom and developed car trouble on the way in that needed attention before I left the next day. I came to Oak L More

by DF
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
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Sep 19, 2022 -

DF responded

You are lifesavers! Thank you Carlos and team for getting me safely back on the road! Superb service all the way around! Most grateful!

September 18, 2022

Very good customer service, work done Ina timely manner, will return in the future if need be More

by il9092e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
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Sep 19, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

September 18, 2022

Great customer service. They were able to get me in and out in less than a hour. Thanks More

by Rosse742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 18, 2022

Service was quick and staff was friendly and professional. Appointment was easy to schedule too. More

by roseanng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 17, 2022

They are friendly, attentive, courteous and knowledgeable. My car was in for its 1 year maintenance and a recall. It was taken care of expeditiously. More

by Jeneria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

September 17, 2022

I have always taken my toyota to this dealership and have always gotten excellent customer service and repair work!! More

by vgrier101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 16, 2022

I had a great experience i provided a coupon near the end of my service, because i forgot. They did their best job to accommodate me, and give me the best deal possible More

by Kimmy32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2022 -

Oak Lawn Toyota responded

Thank you, Kimmy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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