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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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May 15, 2022

I'm so happy Always, they do a great job. Thank you so much for everything More

by Catalina Guzman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Oak Lawn Toyota responded

Thank you! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

May 15, 2022

Good, professional service. I was pleased with how courteous my service advisor was. He kept me informed of the progress of the service on my car. Everything went very smoothly. More

by PALOSZOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

May 15, 2022

The service was outstanding as usual. This visit was my second unplanned service visit. Each time I was in and out in a timely fashion. My service person kept me informed .❤️ More

by burras_92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

May 14, 2022

This wasn't the best experience. I think they could have done better. It wasn't what I expected More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Gaeta
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

For the last eight years I've owned a Toyota, my experience at Oak Lawn Toyota has been fantastic. More

by joejones9818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Joe! We are so glad that we've had the opportunity to work with you over the years. Thank you for choosing Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. We're always happy to help. Juan Vazquez, Service Manager

May 13, 2022

Great staff they are truly amazing nice friendly very professional and gets the job done More

by Neika1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

May 13, 2022

Great service in a short time. I had listed what I wanted done and received a call for necessary work that needed immediate attention. Rather than making another appointment I chos More

by dametzes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to leave us a five-star rating. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

May 13, 2022

I’m a customer for the past 17 yrs. They always take good care of me & my car. This last problem was difficult to diagnose, but they kept at it. My car is 18yrs old, so the part that is More

by Mgent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Oak Lawn Toyota responded

Thank you for your business over the years. We appreciate you taking the time to leave us a five-star review. We're happy to hear that Frank was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

May 11, 2022

I was treated with respect kind ness and patience they explained things to me that I didn't know More

by S_STOKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

May 11, 2022

Fast and convenient. Staff are really helpful.explained everything about the service. Nice staff and More

by sheenatubon1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

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