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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews
Call Service Center (708) 435-2205

2,221 Reviews of Oak Lawn Toyota - Service Center

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April 22, 2022

Efficient but I would have liked to see the old air filters that were replaced. More

by ssbillgentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business. Please reach out directly if you would like to discuss your visit further. Juan Vazquez, Service Manager

April 22, 2022

Added services that probably weren’t all needed and very pricey labor when the parts weren’t even a fourth of the price. More

by Chulemita89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2022 -

Oak Lawn Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Juan Vazquez, Service Manager

April 22, 2022

Terrific and professional service always done right and on time. Friendly service staff at oak Lawn Toyota More

by debbien7154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Report | Print
Apr 22, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review, Debbie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

April 20, 2022

Joseph was very helpful and was able to order our new e give and replace it even tho he had to wait several weeks for it to be shipped fro. Toyota. More

by GRAMMIES_8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words for Joseph, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

April 20, 2022

Very professional, courteous and efficient when it comes to repairs and maintenance on my vehicle, been a customer over 10 years and am very satisfied. More

by Mike M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Report | Print
Apr 21, 2022 -

Oak Lawn Toyota responded

Thank you, Mike! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

April 19, 2022

Friendly and easy to work with. Experienced and professional. This the only shop I bring my car. More

by Noliver918
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Spee
Report | Print
Apr 20, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

April 17, 2022

Explained everything nicely. Worked hard to keep me informed. Very nice and welcoming. Good service! More

by ehealy59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

April 16, 2022

Courteous, friendly service. Estimate of duration for service to be performed is accurate. They get started pretty much at the appointment time. More

by May H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

April 16, 2022

The people are friendly, and professional. I am going to have my vehicles serviced here, and perhaps make my next new purchase at this dealership. More

by Lwjohnson357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

April 15, 2022

Great service. Recommendation of future services important. Easy accessibility. Serviced done on a two melt manner. More

by elandashannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember the person who waited on me. He was great.
Report | Print
Apr 16, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

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