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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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March 19, 2022

It was efficient as always, and everyone was pleasant. However, I discovered that night that someone had moved the headlight setting off of "automatic." I was driving around that dsrk night without lights More

by CTOZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember any of their names
Mar 20, 2022 -

Oak Lawn Toyota responded

We're glad to hear that you had an overall positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

March 18, 2022

Good service. Joe was nice to deal with, explained everything and knowledgeable about what needed to be done More

by Dpk4640
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Oak Lawn Toyota responded

Thank you for your review and kind words for Joe. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

March 17, 2022

Just an awesome Dealer, who will never steer you wrong! Service department is top notch! Will always make sure your satisfied! More

by vdw4512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

March 16, 2022

Excellent service! Excellent customer service!! I was treated so kindly by the service representative. They treated my car with care! More

by judyhumbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Oak Lawn Toyota responded

Judy, Thank you so much for your excellent review! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

Apr 12, 2023 -

judyhumbert responded

Thank you so much Toyota for maintaining my car. Also excellent customer service!! Frank Nash is very, very kind!!

March 12, 2022

The same problem happened again for Same reason it came up thereand once I pulled to my house to turned off again More

by Antonwatson85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Beris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Oak Lawn Toyota responded

Anton, we are sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Juan Vazquez, Service Manager

March 12, 2022

This dealership has always been courteous, competent and professional. I trust their advice and workmanship. Cordial individuals who treat the customer with respect and integrity! More

by DANNYBZ2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

March 11, 2022

Very satisfied with services plus availability. I wouldn't take my car to anyone else. I hope that the dealership remains so well organized and functional and reliable. I feel that they do care ab More

by Pat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Oak Lawn Toyota responded

Pat, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

March 11, 2022

Check in was quick and easy. The wait time for services performed was as expected. More

by steviev1164
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

March 11, 2022

Very good work. I trust them with my car. Sal the service writer is very helpful. I would recommend them. More

by Jmjos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for your review and kind words for Sal. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

March 11, 2022

After multiple purchases from this dealership I am completely satisfied with both the sales and service departments. I would recommend them to anyone thinking of purchasing a Toyota vehicle. More

by DSS43043
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vincent Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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