
Oakbrook Toyota In Westmont
Westmont, IL
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I traded in my '11 RAV4 and bought an '11 Sienna after deciding that the RAV4 was too small for my family. They were able to cut my loss down as much as I expected. They were polite and I didn't feel li deciding that the RAV4 was too small for my family. They were able to cut my loss down as much as I expected. They were polite and I didn't feel like I was being lied to or taken advantage of. Overall a pleasant experience. More
Tremendous effort by the Oakbrook Team!!! 1) No Tremendous effort by the Oakbrook Team!!! 1) No pressure or hassle. 2) Exceptional service, informative, and knowledgable about product. 3) S Tremendous effort by the Oakbrook Team!!! 1) No pressure or hassle. 2) Exceptional service, informative, and knowledgable about product. 3) Specifically, Cesar and Alex worked a deal in which they gave me credit for for significant preventative maintenance performed on my Toyota Truck performed in the last month. This showed that OB Toyota "takes care" of valued customers from new car sales and pa Best experience from a dealership in 30 plus years of auto. Certainly, they did not HAVE to and probably no other dealer would have considered this. However, OB stood behind its customer and its previous parts and service work. 4) Frank Andry did a terrifc job in ensuring all my needs were met relative to the new car purchase and post purchase process. OB Toyota has delivered the best experience from a dealership in 30 plus years of auto purchasing. I Will definitely target OB Toyota as my family's primary dealer in years to come. More
Everyone at the dealership was very informative and Everyone at the dealership was very informative and professional. Usually buying a car can be a hassle, but Zubair made it a pleasurable experien Everyone at the dealership was very informative and professional. Usually buying a car can be a hassle, but Zubair made it a pleasurable experience. Once the sale was complete, we were shown how to operate all of the cars options before leaving. Well done by Zubair and the dealership. More
I am a repeat customer--these guys are the best. Made the whole process easy, definitely did not waste time with the "usual" sales experience that other places seem to offer. I e-mailed Alex, the GM, and he whole process easy, definitely did not waste time with the "usual" sales experience that other places seem to offer. I e-mailed Alex, the GM, and he put me in touch with Bob in Finance and Keith in Sales. Bob was great--he was able to get me 0% finance when I was sure I would even qualify. Keith was able to quickly show me a few different Camrys based on what features I wanted. After the paperwork was done, Tom walked me through the car and made sure I knew every feature before I drove off with my new car. Will definitely visit them again when that time comes. More
The process of evaluating, negotiating, and purchasing my new Avalon was very smooth from start to finish. The sales team was responsive, and the purchase and trade-in went smoothly. All terms were as agr new Avalon was very smooth from start to finish. The sales team was responsive, and the purchase and trade-in went smoothly. All terms were as agreed. At no time was there any heavy selling pressure, we just exchanged ideas until we arrived at an agreement. More
I highly recommend Frank Bertone, Sales Associate, especially for those persons who are buying a vehicle, for the first time, at a dealership. In the last week of April 2011, for the first time, I bo especially for those persons who are buying a vehicle, for the first time, at a dealership. In the last week of April 2011, for the first time, I bought a used car through a dealership. I went to Oakbrook Toyota with a friend. In these recessionary economic times, I was wary that my buying a 'new' car was risky. Also, it was my most expensive of any car I had previously purchased. I was very fortunate that Bertone was assigned to me. As a first time dealership buyer, over a substantial period of time, my friend and I greatly appreciated his patience and consideration in concisely answering all my questions and diligently obtaining responses. He has an excellent laid-back, candid, and helpful style. Neither my friend nor I felt pressured. My friend and I felt comfortable with the whole processes of buying the dealership's vehicle and trading in my own vehicle. I bought the vehicle that I had sought prior to arriving at the dealership. While I aimed for somewhat better prices, I nonetheless, came away from the whole experience thinking I got a fair deal, instead of feeling I got hoodwinked or otherwise excessively charged. To his further credit, during my subsequent contacts with him, he continues to offer his unconditioned assistance and works in the same ways as on the date when I first walked into his dealership. More
Wonderful experience...Fair deal and helpful staff..easy to work with...They both stayed after the store closed in order to complete the sale of the car. I would be happy to recommend the dealership and bot to work with...They both stayed after the store closed in order to complete the sale of the car. I would be happy to recommend the dealership and both of these gentlemen to friends. I hope to buy my next car from this store. Thanks More
I bought a used Honda CR-V from Joe, and found that he was careful, thorough, and courteous throughout. I live in southern Wisconsin, so most of the details were settled over the phone before I went to th was careful, thorough, and courteous throughout. I live in southern Wisconsin, so most of the details were settled over the phone before I went to the dealership (a two hour drive). When I got there, all the details remained in place and the price didn't change. In fact, I think that was what I liked the best – Joe and his crew figured the price and the trade before I ever left Wisconsin, and when I got to Westmont, the numbers were right, to the penny. Not only that, but the car I purchased was exactly as described, with no surprises. The last car I purchased, from a different Illinois dealer (who shall remain nameless) was a disaster, so this was a pleasant change. (On consideration, maybe what I liked the best was that there were no surprises when I got to the dealership!) I would recommend Oakbrook Toyota in general and Joe Glorioso in particular to anybody looking for a car. More
These guys are the best, highly recommended. Will send all referals to them. From the moment I called in I was treated with respect, the price given to me from the start was the best from 5 other dealersh all referals to them. From the moment I called in I was treated with respect, the price given to me from the start was the best from 5 other dealerships that I had called. When I arrived the sales man bought me a soft drink, offered test drives, and whatever else needed to make the deal, however unlike other sales men I did not feel presured into buying a car. More
My wife and I bought a Toyota Sienna from this dealer. They were very friendly and helpful in the process of buying a new car and gave us a great deal. I would definitely recommend this dealer to anyone w They were very friendly and helpful in the process of buying a new car and gave us a great deal. I would definitely recommend this dealer to anyone who wants to a new Toyota. Cesar Meraz and the other salespeople were great. More