Oakbrook Toyota In Westmont

Another effortless buying experience turns out just as expected. No surprises, great customer service and fair pricing for my 4th car purchase in the past 6 years. This time I received a phone call f expected. No surprises, great customer service and fair pricing for my 4th car purchase in the past 6 years. This time I received a phone call from the General Manager that they had taken a 2005 Sequoia in on trade in almost perfect condition. Having four kids and a need for a vehicle large enough for my crew I had asked Alex Syed to keep an eye out for a car like this and he did not disappoint. Picked the car up yesterday after receiving a more than fair trade-in price for my not so kid friendly convertible Solara. Truck is great and I will definitely continue to rely on Alex and Umesh for my car needs. Thanks once again to Oak Brook Toyota for operating a reliable neighborhood business. Keep up the good work! JW More

The people at Oakbrook Toyota bent over backwards to make a deal and provide financing for our new Corolla. They were friendly,accommodating and determined to allow us the opportunity to drive our car home i a deal and provide financing for our new Corolla. They were friendly,accommodating and determined to allow us the opportunity to drive our car home immediately. Fantastic overall experience.We look forward to doing business with Oakbrook Toyota for all our automotive needs. More

we had a great experience with the excellent quality of service. we have bought two other cars from this dealership and eveytime we have had a great experience on the friendliness from the dealership with service. we have bought two other cars from this dealership and eveytime we have had a great experience on the friendliness from the dealership with price, service and willingness to work with us, an overall a great experience. More

The level of service that I have experienced from the Oakbrook Toyota Service Department has kept me coming back since I purchased my Camry new in 1998. The service advisors are always willing to take th Oakbrook Toyota Service Department has kept me coming back since I purchased my Camry new in 1998. The service advisors are always willing to take the time to explain any repairs that my Camry may need that I may not fully understand. I have always been satisfied with the quality of all work completed on my vehicle and felt that the cost of repairs have been fair. I wouldn't consider purchasing my next Camry anywhere other than Oakbrook Toyota! More

This is the second new car I have purchased from this dealership. My experience was outstanding. They were honest, fair, and competitive from my first step in the door. -No pressure or under-handed tac dealership. My experience was outstanding. They were honest, fair, and competitive from my first step in the door. -No pressure or under-handed tactics. I dealt with a competent professional who was respectful and courteous in every way. I would not hesitate to recommend this dealer. More

Service advisors are lying and promising one thing, and do the other. Mechanics dose not know how to fix simple things right, I had my car with the same problem for 3 times, and they still could not fix it do the other. Mechanics dose not know how to fix simple things right, I had my car with the same problem for 3 times, and they still could not fix it. Stay away from that dealership if you want to be happy... More

I HAD THE MOST HORRIBLE EXPERIENCE OF MY LIFE AT THIS DEALERSHIP! A LIVING NIGHTMARE!!!! DO NOT MAKE THE MISTAKE OF EVEN ENTERING OAK BROOK TOYOTA IN WESTMONT!!! THE MOST TERRIBLE DECEIVING BASTARDS EVER DEALERSHIP! A LIVING NIGHTMARE!!!! DO NOT MAKE THE MISTAKE OF EVEN ENTERING OAK BROOK TOYOTA IN WESTMONT!!! THE MOST TERRIBLE DECEIVING BASTARDS EVER - STARTING WITH THE SALESMAN AND ENDING WITH THE OWNER BOB ROHRMAN!!!! THEY WILL SCREW YOU UP IN EVERY POSSIBLE WAY!!!! More

Sales person was ok to work with...just a little pushy. After we decided to purchase the 2008 Matrix, we met with the director of finance(our credit was fine so securing a loan was not a problem). He seeme After we decided to purchase the 2008 Matrix, we met with the director of finance(our credit was fine so securing a loan was not a problem). He seemed friendly to start with then he turned into the stereotypical car salesman. He pushed the extended warranty hard, we gave in and said yes. BIG MISTAKE! The man told us "everything" was covered and did not go over the contract line by line. It was only after we got home and really looked at the fine print we discovered that "everything" was not covered, there were too many exclusions. We decided to cancel the contract. Calling Toyota first we were told to go the the dealership and they would cancel the contract right away. When we went back (to the same man)he tried to convince us that by canceling "we would have no warranty at all and we would be responsible for anything that happened to the car". He refused to cancel that day, we told him that Toyota said it would be done right away. His response to that was "Well, Toyota doesn't make my rules!" He was very hostile. We are still trying to get the contract cancelled. It's only been 18 days since we purchased the car. Needless to say, the experience with Oakbrook Toyota was less than pleasant. So much so that when we decided to replace my minivan, we went to a different Toyota dealer and found a car that I love and were treated much, much better. DO NOT GO TO OAKBROOK TOYOTA...FOR ANYTHING!!! More

I traded the Nissan that I previously bought used from Oakbrook Toyota, and am now bringing my Sienna there for service. My service visits for minor warranty work have been great. They have a nice waiti Oakbrook Toyota, and am now bringing my Sienna there for service. My service visits for minor warranty work have been great. They have a nice waiting room, and the service writers have been very professional with me. I had one negative experience with the installation of an ordered part, but upon going back, they resolved it. More

I purchased a used car from their lot. I asked specifically about any accidents and the salesman assured me that the car had no history of accidents. I unfortunately didn't have the car inspected specifically about any accidents and the salesman assured me that the car had no history of accidents. I unfortunately didn't have the car inspected again since he assured me the car was inspected fully by their team of highly skilled mechanics. Well come to find out the car had been in a major accident and has frame damage - the bill is at almost $3000! and it is still not fully repaired. I am very disgusted with the dealer, since the shop I have looking at it said it was pretty obvious to a mechanic the car had been repaired - so they would have to be lying. DO NOT PURCHASE A USED CAR FROM THIS DEALER!!!!! DEFINITELY WOULD NOT RECOMMEND!!! More