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Oakes Kia

North Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
4,223 Reviews
Who says buying a new Kia has to be a pain? Here at Oakes Kia, we make driving home in the Kia you've always dreamed of a breeze. From a friendly group of Kia experts that are ready and willing to tackle any question you might have as you consider your options to a vast selection of the latest Kia vehicles (all at prices that never break the bank), the story never changes: The best car buying experience in North Kansas City MO is found right here at Oakes Kia. If a quality used car is more your speed, we have you covered on this front as well. Thanks to a commitment to quality and reliability that ensures only the top options end up on our used car lot and a dedication to bringing our friends the lowest prices possible, it is safe to say that no other dealer can keep up with Oakes Kia's impressive approach to the used car buying experience. Regardless of what you are looking for in your next new or used car purchase, the fact remains the same: Oakes Kia is your home for rock-bottom prices, friendly service, and selection that is simply section to none. Does this sound like the kind of car buying experience that works for you? Then feel free to give us a call at 816-474-2900 the next time you have a free minute or stop by our convenient North Kansas City location and see for yourself why so many of our happy customers refuse to shop anywhere else when the time comes to park a new or used Kia in their front driveway or garage.
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2900 Burlington St

North Kansas City, MO

64116

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Showing 4,223 reviews

July 13, 2023

Professional, friendly, and easily accessible customer service. Kept me informed of all actions. Took care of my vehicle on time minimizing impacts on time. More

by JMOE5563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Fernandez/Hernandez
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Jul 13, 2023 -

Oakes Kia responded

Hey there! So glad to hear that you had a positive experience with us at Oakes Kia. Thanks for the review!

July 13, 2023

Just took longer than expected and have to come back for follow up which is a pain. And still have original problem More

by RPLACKEMEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
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Jul 14, 2023 -

Oakes Kia responded

I apologize that your issue wasn't resolved within the expected timeframe. We aim for efficiency and it's disappointing we missed the mark this time. We understand how frustrating and inconvenient this can be. I'd like to help and see how we can assist you and improve your 3-star rating moving forward. Please call. me at your earliest convenience. Thank you, Mike Stinnett - Service Manager - (816) 683-4256

July 13, 2023

Wonderful buying experience. Kia Pat is great! Everyone made the entire process very smooth. Would highly recommend them! More

by sharpie147
Recommend Dealer
Yes
Employees Worked With
Patrick Morere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Oakes Kia responded

Thanks for sharing your rave review and recommendation! Pat and the rest of our team at Oakes Kia wish you many safe and happy miles ahead!

July 12, 2023

I'll never come back. Bad bussiness practice. After 2h in the dealership it was revealed that the price of the car was $3000 more expensive that the advertised prize! More

by Hugo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith Ordiway, Alek Bonikowski
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Jul 13, 2023 -

Oakes Kia responded

Hugo, I'm really sorry to hear about your negative sales experience. We always aim for transparency in our pricing and we apologize that we fell short of that expectation. I would appreciate the chance to speak with you directly about this to see how we can improve your 1-star rating. Please call me at your earliest convenience. Thank you, Kevin Hall - General Sales Manager - 816-683-4270

July 12, 2023

Advantage program is only reason we go here. Once that's done, we won't be back. More

by davesfarm4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea
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July 11, 2023

The service department was fast and pleasant and very helpful certainly are pleasing people at oaks kia More

by jenniwil1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Oakes Kia responded

Hi Jenni! Thank you for the positive review of our service department at Oakes Kia. We're glad to hear that our team was fast, pleasant, and helpful during your visit. Your kind words mean a lot to us! Have a great day!

July 11, 2023

Always helpful no matter how off the wall or mundane the need is! Highly recommend More

by alkenney79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan McDonough, Hannah Mondragon, Chad McGaha
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Jul 12, 2023 -

Oakes Kia responded

Thank you for taking the time to review Oakes Kia! It really means a lot to hear that you're happy.

July 11, 2023

Very friendly and helpful. I am very pleased with my experience working with this dealership for my car maintenance More

by kelseynettles215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
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Jul 12, 2023 -

Oakes Kia responded

We're so glad to hear that you had a friendly and helpful experience at Oakes Kia! Thank you for taking the time to leave us a positive review. We appreciate your business and hope to see you again in the future for all your car maintenance needs!

July 11, 2023

Great service, Jared was great about explaining the process and appointment. They are a great team. More

by caitlyn120600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Jul 12, 2023 -

Oakes Kia responded

It was our pleasure to complete your vehicle's service! Jared and the Oakes Kia team thank you for your business and wish you safe travels down the road!

July 10, 2023

Charged $800 for them to swap a part that didn't fix the problem. Plus now there is a new noise that wasn't previously there. More

by Alaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrod
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Jul 10, 2023 -

Oakes Kia responded

It's disappointing to hear that you are having trouble with your vehicle and I can understand your frustration. We strive to provide proficient repairs, and it is never our intention to inconvenience our customers. I would be happy to speak with you to see what I can do to address your concerns. If you are open to having that discussion, I invite you to reach out. Thank you, Mike Stinnett - Service Manager - (816) 683-4256

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