Oakes Kia

Was met by Randy in service even before I got to the door. Very friendly and professional. Was out very quickly with service performed well. In fact, everyone at the dealership was friendly. Will return door. Very friendly and professional. Was out very quickly with service performed well. In fact, everyone at the dealership was friendly. Will return. More

Chelsea was great had a wonderful experience would refer all my friends and family thanks all my friends and family thanks More

he was nice and understanding and he help me get a good deal on the mini van deal on the mini van More

Very professional, really overall a great experience, i have enjoyed hsving our two vehicles bought and serviced here have enjoyed hsving our two vehicles bought and serviced here More

Everyone made things very pleasant, great staff and very helpful. The dealership had great options to choose from. Will definitely recommend and keep coming back in the future. helpful. The dealership had great options to choose from. Will definitely recommend and keep coming back in the future. More

Spectacular service with kind, hardworking employees who provided excellent, quality care! Will recommend to others! provided excellent, quality care! Will recommend to others! More

Nick was extremely rude. He low balled me on my trade. When I questioned his methods, he told me he would show me how they arrived at that number. He came back and offered me He low balled me on my trade. When I questioned his methods, he told me he would show me how they arrived at that number. He came back and offered me $2000 more. I asked him to show me how he arrived at the numbers and he basically told me he did me a favor by offering me $2000 more. His energy was off and he was annoyed that I, the customer, asked so many questions because I’m knowledgeable. I was already pre-approved through Capital One. He started showing me rates based on Kia Financing in which I told him I was not interested. He then starts saying, “your credit must be in the 700s or 800s. Which was extremely offensive. If I’m sitting across the table from you obviously I can afford the vehicle I came to purchase. I already knew my interest rate and monthly payment. Due to his rudeness and inability to handle a black woman advocating for herself, I decided to walk away. My car was getting appraised so it was no longer out front where I parked it upon arrival. I had to walk around the parking lot and still couldn’t locate my vehicle. I went back in to ask where my vehicle was located and the front desk person didn’t know. The sales rep didn’t know either. I asked Nick and he pointed and said “over there” and walked away. He lacks tact and basic soft skills. I had to walk around the lot again to find my car which was located in the back of the lot. I spoke with the GM and he was apologetic; however, that wasn’t good enough. Regardless if I made a purchase or not, I should have been treated with respect and provided with quality customer Service. I will not be returning to Oakes Kia to purchase. The way I was treated was unacceptable. More

Worse service I have ever had. MY vehicle still not repaired. Heating unit still not working. Would not ever purchase a vehicle from Oaks Kia again. MY vehicle still not repaired. Heating unit still not working. Would not ever purchase a vehicle from Oaks Kia again. More

friendly and fast good area to wait, refreshment available. thanks. look forward to next service . available. thanks. look forward to next service . More

Excellent customer service and friendly staff. My car was ready when promised and was walked out to my car. My car was ready when promised and was walked out to my car. More