Oakes Kia

Came in to buy a car the dealership treated me nice help me with all my needs and the salesman stayed after work to help us with everything purchase the car the next day we bought a stinger nice car me with all my needs and the salesman stayed after work to help us with everything purchase the car the next day we bought a stinger nice car More

I had a fantastic experience with this dealership. I originally came in to have an oil change and diagnostic testing done on my 2022 kia sorento. And was asked if I was considering trading in my curre I originally came in to have an oil change and diagnostic testing done on my 2022 kia sorento. And was asked if I was considering trading in my current car. And I had thought about it. And Darren helped put me in my 2023 Sorento. More

Overall good experience since 95% was done over the phone. Pickup was not organized at all. Love the vehicle! phone. Pickup was not organized at all. Love the vehicle! More

Very helpful, extremely patient as electronic “paperwork” is hard for me. I live About 4 hours one way. They both were very helpful and got my through it! is hard for me. I live About 4 hours one way. They both were very helpful and got my through it! More

Very fast, efficient and courteous. Checked in with us about everything they did Very nice. Checked in with us about everything they did Very nice. More

Bruce was very helpful during the buying process. He answered all my questions and helped set up the car. He answered all my questions and helped set up the car. More

Friendly service that was willing to work with us to put us in the car we wanted. us in the car we wanted. More

Very disappointed was told some lie costing 5000. 00 took car elsewhere and it wasn't even what oakes said they diagnosed saved a ton of money will not let oakes ever do any car work again, extremely 00 took car elsewhere and it wasn't even what oakes said they diagnosed saved a ton of money will not let oakes ever do any car work again, extremely mad with all the extra trouble and stress I went through More

I used to find a car I liked, inspect it ,drive it negotiate a price based on the asking price and the actual condition of the car, and write a personal check. Then pick the car up when the check cle negotiate a price based on the asking price and the actual condition of the car, and write a personal check. Then pick the car up when the check cleared the bank. Now, once they know you want the car they will inform you the price listed on the third party website was lower than the price listed at there site. You need to have a qualifying trade in and use in-house financing to receive the lower price. Legally they are not responsible for what they post on third party sites so... to increase foot traffic... they deceive people. In Missouri legislators and the attorney general's office allow this deceptive business practice. When I confronted them they said "they couldn't control the information third party websites had on their websites". That was a blatant lie. They pressured me to fill out a online financial application that included employment history and a SS# when I was not financing through them. THAT WAS A HARD NO. They wanted $500 via my debtcard to hold the vehicle. THAT WAS ANOTHER HARD NO. They waited untill they got my $500 down money before I was informed they only had one Key/FOB for the car ($400 at the Lexus dealer). I held my nose and suffered through it because it was a very nice 8 year old car. On the way home I received a unsolicited call trying to sell me Allstate insurance. Very classy experience. I'm not sure how they measure up against other dealerships in the mid-west but I would rather have a root canal than to go back to Oakes KIA. NOT THE EMPLOYEES FAULT! It is clear that these policies all come from the top. More

Steven Carroll was wonderful to work with & was so helpful. I highly recommend him to anyone purchasing a vehicle. He made my purchase so easy & he was a delight to work with. I will definitely go bac helpful. I highly recommend him to anyone purchasing a vehicle. He made my purchase so easy & he was a delight to work with. I will definitely go back when I need another vehicle. More