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Oakes Kia

North Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.7
4,244 Reviews
Who says buying a new Kia has to be a pain? Here at Oakes Kia, we make driving home in the Kia you've always dreamed of a breeze. From a friendly group of Kia experts that are ready and willing to tackle any question you might have as you consider your options to a vast selection of the latest Kia vehicles (all at prices that never break the bank), the story never changes: The best car buying experience in North Kansas City MO is found right here at Oakes Kia. If a quality used car is more your speed, we have you covered on this front as well. Thanks to a commitment to quality and reliability that ensures only the top options end up on our used car lot and a dedication to bringing our friends the lowest prices possible, it is safe to say that no other dealer can keep up with Oakes Kia's impressive approach to the used car buying experience. Regardless of what you are looking for in your next new or used car purchase, the fact remains the same: Oakes Kia is your home for rock-bottom prices, friendly service, and selection that is simply section to none. Does this sound like the kind of car buying experience that works for you? Then feel free to give us a call at 816-474-2900 the next time you have a free minute or stop by our convenient North Kansas City location and see for yourself why so many of our happy customers refuse to shop anywhere else when the time comes to park a new or used Kia in their front driveway or garage.
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2900 Burlington St

North Kansas City, MO

64116

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Showing 4,244 reviews

May 06, 2023

They need to be more customer friendly. Very aggressive and lack of communication between employees. More

by B-sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karen Suarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Creten
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May 15, 2023 -

Oakes Kia responded

Customer service is our top priority so it's disappointing to see we've let you down. This certainly does not sound like the courteous and communicative service we pride ourselves on and I apologize for any unprofessionalism. I will be sure to address your feedback with the rest of my team, so if there's anything else you'd like to add, please reach out to me directly. Thank you, Rachel Huff - BDC Director - (816) 474-2900

May 05, 2023

Pressure. Will tell anyone who will listen never go to Oakes Kia. No means NO. More

by kco0054
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Oakes Kia responded

This is concerning to read, and I apologize that you were not greeted with the experience you had hoped for. We strive to deliver pressure-free service and I am disappointed that it did not come across that way during your visit. I would like the chance to make this right. Would you please call me so that I can see if there is any way we can assist you moving forward? Thank you, Kevin Hall - General Sales Manager - 816-683-4270

May 10, 2023 -

kco0054 responded

Salesman was great. Finance guy pressured and presurred a lifetime warrenty that I told him 3 times no but he just kept up. If you are really serious in what you claim I would like that warrenty excluded. Mark Davis 816 729 0175. Edited 5/10. No response from Kevin Hall.

May 15, 2023 -

Oakes Kia responded

Thank you, Mark, for taking the time to reach out and share the great experience you had with our Sales Consultant. I hope you are loving your new Kia Seltos, however, I'm sorry you felt pressured by our finance manager. The Lifetime Warranty is something that we offer at no charge with the purchase of any new car; it is just one of several things we provide our customers as a part of our Oakes Advantage Program. If you have any further questions or concerns, please reach out to me directly. Kevin Hall - General Sales Manager - 816-474-2900

May 04, 2023

Everyone there was very professional and friendly. No one ever came off as pushy or trying to up sell anything. More

by jpryor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Powers, Gary Marlin
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May 05, 2023 -

Oakes Kia responded

Thank you for your kind words about our professional and friendly approach at Oakes Kia. We pride ourselves on providing top-notch service without pressuring or upselling. It was a pleasure having you visit us, and we hope to see you again in the future!

May 03, 2023

Appreciated the communication before I even set foot in the dealership, as I live over an hour away. More

by My New Ride
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose "Chavo" Chavez
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May 04, 2023 -

Oakes Kia responded

We're thrilled Oakes Kia's communication exceeded your expectations! It's great to hear that our efforts to make the car buying process as smooth as possible were effective. Safe travels in your new ride!

May 03, 2023

I love this dealership. It’s the only dealership I’ve ever seen that works around my schedule and not the other way around. More

by rhineharttransportation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 03, 2023 -

Oakes Kia responded

We're so glad to hear that our team was able to work with your schedule, that's always our goal! Thank you for sharing your experience and for trusting us with your automotive needs. See you next time!

May 02, 2023

I don’t mind doing a survey but it annoys me that I have to write a review every time I get a survey. More

by mwsu22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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May 03, 2023 -

Oakes Kia responded

Thank you for your 5-star review of Oakes Kia! We really appreciate your feedback.

May 02, 2023

Staff got me in and out very quickly and addressed all my needs. I would highly recommend this service center to others More

by matzeksteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 02, 2023 -

Oakes Kia responded

It makes us smile to hear that our service team was able to assist you quickly and efficiently! Thank you for trusting Oakes Kia!

May 02, 2023

Professional customer service was provided. Clear and detailed descriptions of services as well. I’ll be back More

by TMAUZEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 02, 2023 -

Oakes Kia responded

We're glad to hear that you had a wonderful experience with our team at Oakes Kia! Thank you for taking the time to leave us a great review. We look forward to assisting you again down the road.

May 02, 2023

They had the car I wanted fair price and good trade in offer nice people More

by tombeiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Reves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hall
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May 02, 2023 -

Oakes Kia responded

Thank you for sharing your recent trade-in experience at Oakes Kia! Have a lovely day, and safe travels!

April 30, 2023

Staff was super nice but the wait times were rediculace. It took a total of 10 hours of waiting between two day. More

by mustangsoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose "Chavo" Chavez, Drew Dawn
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May 01, 2023 -

Oakes Kia responded

We're glad to hear that you found our staff to be helpful and friendly, but we apologize for the extended wait times. We want our guests to have a positive and efficient experience at our dealership, and I'm very sorry that wasn't the case for you. Please give me a call directly, so I may assist you in the best way I can. Thank you, Kevin Hall - General Sales Manager - 816-683-4270

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