Oakes Kia

We bought a “Certified Used” Kia. During the rainy test drive we could not hear any suspicious noises. On the drive home, once out of the rain, there was a noise with an occasional s During the rainy test drive we could not hear any suspicious noises. On the drive home, once out of the rain, there was a noise with an occasional squeak. Though the tires had acceptable tread depth, they were had uneven wearing and 3 had cupping. They had been placed on the vehicle so the cupping was on the inside and harder to see. All four tires were replaced yet the squeak was still there. Before we could get it into have it looked at the check engine light came on. Upon having that diagnosed we found out it was the transmission. We took it to the dealership immediately and we had to make the follow up calls on the status. Oakes advised there was metal shavings in the transmission. This is something that they either overlooked during their “165 point inspection” before selling, or they simply did not inspect it. We have now been without a vehicle going on 3 weeks with no calls from any management regarding their poor performance as a dealer. Buyer beware. More

Very happy with my used vehicle, a Toyota Prius. The dealership had it looking spotless and exactly as it was presented in ad. The dealership had it looking spotless and exactly as it was presented in ad. More

Darren was such a pleasure to work with. Would recommend him to anyone looking for a vehicle. Would recommend him to anyone looking for a vehicle. More

Steven Carroll was great to work with at Oakes Kia. He worked around my hectic schedule and was knowledgeable, helpful and attentive to what I needed. He made the whole process of purchasing our vehicl He worked around my hectic schedule and was knowledgeable, helpful and attentive to what I needed. He made the whole process of purchasing our vehicle a good experience. More

Good team effort to put together auto package I needed. Explained options available to fit my needs. Explained options available to fit my needs. More

Gary was professional, not pushy, but very knowlegable and helpful. Also, his communication with us while we sere waiting for the car to arrive was very good. and helpful. Also, his communication with us while we sere waiting for the car to arrive was very good. More

Victoria makes the process quicker than most and seamless! If you shop here, definitely go and see Victoria! 10/10. seamless! If you shop here, definitely go and see Victoria! 10/10. More

Attentive to our specific schedule and needs. Was worth taking some vacation time to travel from Texas to Missouri. (if they were closer I might possibly even use their Service Dept.) Tim our Was worth taking some vacation time to travel from Texas to Missouri. (if they were closer I might possibly even use their Service Dept.) Tim our salesman, Listened and Communicated each & every step during the by-phone long distance transaction. Thank you! ! GWK 2023 More

Great customer services , waiting room made Y wait comfortably, and meet my expectations. They listen to your needs comfortably, and meet my expectations. They listen to your needs More

Once problem was determined the service was timely and reasonable. Service personnel communicated with professionalism. reasonable. Service personnel communicated with professionalism. More