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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews
Call Service Center (816) 474-2900

1,346 Reviews of Oakes Kia - Service Center

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January 19, 2024

I was quoted 30 minutes for the service when I made the appointment when we arrived at the dealership they quoted me son in law 2-3 hours. More

by pinckard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 22, 2024 -

Oakes Kia responded

I would like to apologize for the confusion regarding your service appointment. We aim for clear communication, and it seems we fell short in this instance. I'd like to discuss this further with you so that we can make things right. Please feel free to reach out at your earliest convenience. Thank you, Rachel Huff - BDC Director - (816) 474-2900

January 19, 2024

This service visit was one of the best and easiest experiences I have ever had. It was easy to make the appointment, schedule a shuttle back home, and drop off the car in the morning and then do ever More

by rdkind62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyric Greene
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Jan 19, 2024 -

Oakes Kia responded

We're delighted to know that your service visit at Oakes Kia was smooth and hassle-free! Our team is always here to make things as easy as possible for you. Thanks for sharing this great review, we appreciate it!

January 19, 2024

Oaks KIA is the best, a little pricey but good! I trust them with my sweet little KIA!! More

by Jusbnlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyric Greene
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Jan 19, 2024 -

Oakes Kia responded

Jusbnlee, thank you for trusting the Oakes Kia team with your Kia! We appreciate your five-star review and look forward to seeing you next time.

January 16, 2024

Oakes Kia makes it very easy to do business with them in Service Department. Thank you all. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Farrell
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Jan 16, 2024 -

Oakes Kia responded

Thanks for recognizing our efforts, Melissa! The Oakes Kia Team looks forward to working with you for miles to come!

January 15, 2024

Oakes Kia was a pleasure to work with. They are a no hassle dealership and work with you to make things work. More

by 5herrmans
Recommend Dealer
Yes
Employees Worked With
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Reves
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Jan 15, 2024 -

Oakes Kia responded

We're glad to know you had a positive experience with us at Oakes Kia. We always aim for a hassle-free and cooperative approach. Thanks for your feedback!

January 13, 2024

Great car buying experience with Oakes Kia. This was our second vehicle purchase from them and we will defenitly be returning for our next one. Professional, friendly, and great service! More

by cooperhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ordiway
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Jan 15, 2024 -

Oakes Kia responded

We're delighted to know you had a great car-buying experience with us at Oakes Kia! It's wonderful that our team was able to provide professional and friendly service. We look forward to seeing you for your next vehicle purchase!

January 12, 2024

Great all around. Clean and welcoming. Great service people. Always helpful and informative. Quick with service and completed on time. More

by armoore111169a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2024 -

Oakes Kia responded

We're glad to know you had a great experience at Oakes Kia! Our team always aims to provide top-notch service and information. Thanks for the positive feedback, we appreciate it!

January 10, 2024

They are helpful and good at follow up and I love my car! All good! More

by jwheat21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Oakes Kia responded

We're glad you enjoyed working with us! We appreciate your business and hope to see you again for another great service at Oakes Kia!

January 09, 2024

Tim was very patient and got us a great deal on our Telluride. Great experience. More

by BRET_MCPHEETERS
Recommend Dealer
Yes
Employees Worked With
Tim Hodde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Oakes Kia responded

Bret, we are thrilled to hear that Tim found you a great deal on your Telluride! Thank you for choosing Oakes Kia.

January 07, 2024

Overall, had a good experience. Drew was great to work with and he was very helpful. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Dawn
Report | Print
Jan 08, 2024 -

Oakes Kia responded

Jordan, it means the world to see your five-star review on the Oakes Kia page! Thank you for giving a shout-out to Drew. We'll be sure to pass along your kind words!

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