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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews
Call Service Center (816) 474-2900

1,346 Reviews of Oakes Kia - Service Center

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September 30, 2023

Great to work with buying our new kia. Salesman was great to work with. Thanks More

by stew3068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Arechiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Carroll , Chad McGaha
Report | Print
Oct 02, 2023 -

Oakes Kia responded

It was our pleasure to assist you, Stew! Thank you for working with us at Oakes Kia!

September 30, 2023

Awsome, curtious, friendly, and willing to help make a deal happen. I recommend this dealership More

by Musports1823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Morere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darah McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madie Goeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Dow, Michelle Spinola, Hannah Mondragon, Chad McGaha, Carmen Harrison
Report | Print
Oct 02, 2023 -

Oakes Kia responded

Thank you for choosing Oakes Kia to trust with your business! We hope you enjoy your new ride, and we'll see you down the road!

September 29, 2023

Oakes Kia got me in and out really quick, and everyone there was awesome! Look forward to my next oil change instead of stressing about it!! More

by zyniewiczangela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Mondragon, Chad McGaha
Report | Print
Oct 02, 2023 -

Oakes Kia responded

Angela, we're delighted to know that your visit to Oakes Kia was a stress-free one! We look forward to seeing you again for your next oil change. Safe travels until then!

September 29, 2023

I had excellent service everyone was professional, and very pleasant answer all questions that I had More

by wiseoneheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Mondragon, Chad McGaha
Report | Print
Oct 02, 2023 -

Oakes Kia responded

Thanks for stopping in at Oakes Kia for service! We appreciate your five-star review and hope to assist you next time.

September 29, 2023

Fast. friendly and clean dealership, Everyone said hello, offered me snacks/water. Nice waiting area and awesome wifi/charging station More

by JaymeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Arechiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Siems, Derrick Dow, Jesse Powers, Keith Ordiway, Chad McGaha
Report | Print
Oct 02, 2023 -

Oakes Kia responded

Jayme, we're glad to know you enjoyed your visit at Oakes Kia. It's great that our team made you feel welcome and comfortable with the amenities provided. Thanks for sharing!

September 29, 2023

Gary Marlin was awesome to work with. The sales team was very friendly and accommodating. The car arrived sooner than expected. More

by d.herbst
Recommend Dealer
Yes
Employees Worked With
Gary Marlin
Report | Print
Oct 02, 2023 -

Oakes Kia responded

We're delighted to know that you had a positive experience with Gary and our team at Oakes Kia. It's great the car arrived ahead of schedule! Thanks for your kind words—we appreciate it!

September 29, 2023

Kia dealership have been great to me I would recommend this dealership to anyone and they workers are amazing I will be purchasing other car from them again Thank You KIA More

by MARYADAVIS1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
Report | Print
Oct 02, 2023 -

Oakes Kia responded

Mary, we're so glad to know you had a great experience at Oakes Kia! We appreciate your recommendation and look forward to assisting with your future car purchases. Thanks for choosing us!

September 29, 2023

didnt try and sell me anything more then what i went in for and for me thats a big plus More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Daniels, Jose Contreras,
Report | Print
Oct 02, 2023 -

Oakes Kia responded

Dean, we are pleased to read you are happy with your service visit to Oakes Kia! Thanks for sharing and leaving a five-star review. Until next time!

September 28, 2023

Had an oil change done and tires rotated. I asked for the brakes to be checked and did not happen. The next day after taking my car in for service my battery had to be replaced. More

by Yessi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Sep 28, 2023 -

Oakes Kia responded

We aim for thorough service, so it's concerning that we missed checking your brakes as requested. Also, I understand how frustrating an unexpected battery replacement can be right after a service visit. Please reach out directly so we can discuss this further and find a resolution together. Rachel Huff - BDC Director - (816) 474-2900

September 27, 2023

I felt that the dealership had my car too long causing me to have to rent a car for longer than needed, this cost me over 600 dollars including my service, which could not be resolved. I also could not get i More

by bmpowell03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember.
Report | Print
Sep 27, 2023 -

Oakes Kia responded

I am disappointed to read about the inconvenience and costs you've experienced due to your car's service timeline. We understand how frustrating this can be, especially when it impacts other aspects of your life, like needing a rental car. It sounds like we need to look into this situation further for you - please reach out so we can discuss what happened and find a way forward together. Thank you, Mike Stinnett - Service Manager - (816) 683-4256

Sep 27, 2023 -

bmpowell03 responded

I sold the car that I mentioned in my review, so I no longer have to deal with it.

Sep 28, 2023 -

Oakes Kia responded

Thank you for the update. Please reach out directly if there is anything I can do to make this right. Thank you, Rachel Huff - BDC Director - (816) 474-2900

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