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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews

1,346 Reviews of Oakes Kia - Service Center

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August 22, 2023

I took my car to this dealership for its 8,000 mile service. It took two hours past the original scheduled time to finish. Other than that, the service was great. More

by aegantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 22, 2023 -

Oakes Kia responded

We appreciate your patience during the service and apologize for any inconvenience caused by the delay. We're glad to know that you found our services great at Oakes Kia, thank you!

August 20, 2023

It was great. Jjjjj jjjj jjjj jjjj jkjuuy kihy Utah the gods dew we h More

by millerllmdam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan McDonough
Aug 21, 2023 -

Oakes Kia responded

Thank you for this 5-star review of Oakes Kia!

Aug 21, 2023 -

millerllmdam responded

Millerllmdam@aol.com

August 19, 2023

Exceptional service and customer experience. Very clean facilities. I would highly recommend Oakes Kia! You should change this to a 10 word minimum. More

by Kaden James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recognize the people above.
Aug 21, 2023 -

Oakes Kia responded

Kaden, we appreciate your high recommendation and are glad you enjoyed our service at Oakes Kia. Thanks for the feedback!

August 19, 2023

They explained what was needed and for my car at this time. Thanks a lot. More

by bryanevans16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan McDonough, Hannah Mondragon, Chad McGaha
Aug 21, 2023 -

Oakes Kia responded

Bryan, thank you for stopping by to share a positive review! We appreciate your business and we hope to see you again at Oakes Kia. Drive safely!

August 18, 2023

Was helped immediately when I pulled in the waiting room was clean the wait time was average More

by BBURCHAM2298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan McDonough, Hannah Mondragon, Chad McGaha
Aug 18, 2023 -

Oakes Kia responded

Thank you for the review! We appreciate your business and hope to see you again at Oakes Kia!

August 18, 2023

thank you for the fast service. my oil change was passed due and couldn't wait until Oct. More

by sxv2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan McDonough, Hannah Mondragon, Chad McGaha
Aug 21, 2023 -

Oakes Kia responded

Thank you for choosing Oakes Kia for your service needs! We are happy that our team delivered a quick experience. Until next time!

August 18, 2023

Chelsea, Karen and the entire Oakes' team was extraordinary and a pleasure to work with. More

by mparker8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Kleoppel, Nick Creten
Aug 21, 2023 -

Oakes Kia responded

Thank you for leaving Oakes Kia a five-star review! We are so glad that Chelsea, Karen, and our team were such a pleasure to work with. Have a great day!

August 18, 2023

They got me in, I’m a timely fashion band was done timely as well. More

by SUNAELURUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
Aug 21, 2023 -

Oakes Kia responded

Here at Oakes Kia, we are always thankful for positive feedback from our customers. Thank you for choosing us for your service needs!

August 17, 2023

Went for an oil change and undershield wasn't reinstalled properly and it fell while on the highway and ruined it. But they replaced it no problem. More

by glstewart76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spaulding , Chad McGaha
Aug 21, 2023 -

Oakes Kia responded

We're sorry to learn about your experience, but glad we could rectify it promptly. We strive for excellence in our service and appreciate you bringing this matter to our attention. If there's anything else you'd like us to address or discuss further, please don't hesitate reaching out directly. Thank you, Mike Stinnett - Service Manager - (816) 683-4256

August 17, 2023

Did a good job in getting my car ready to go, and fixed the dent. Thanks More

by gonzalessteve68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan McDonough
Aug 18, 2023 -

Oakes Kia responded

We appreciate the support here at Oakes Kia! Thanks for the review!

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