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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews
Call Service Center (816) 474-2900

1,346 Reviews of Oakes Kia - Service Center

Sort by
July 11, 2023

Great service, Jared was great about explaining the process and appointment. They are a great team. More

by caitlyn120600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Jul 12, 2023 -

Oakes Kia responded

It was our pleasure to complete your vehicle's service! Jared and the Oakes Kia team thank you for your business and wish you safe travels down the road!

July 11, 2023

The service department was fast and pleasant and very helpful certainly are pleasing people at oaks kia More

by jenniwil1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Oakes Kia responded

Hi Jenni! Thank you for the positive review of our service department at Oakes Kia. We're glad to hear that our team was fast, pleasant, and helpful during your visit. Your kind words mean a lot to us! Have a great day!

July 11, 2023

Always helpful no matter how off the wall or mundane the need is! Highly recommend More

by alkenney79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan McDonough, Hannah Mondragon, Chad McGaha
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Jul 12, 2023 -

Oakes Kia responded

Thank you for taking the time to review Oakes Kia! It really means a lot to hear that you're happy.

July 10, 2023

Charged $800 for them to swap a part that didn't fix the problem. Plus now there is a new noise that wasn't previously there. More

by Alaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrod
Report | Print
Jul 10, 2023 -

Oakes Kia responded

It's disappointing to hear that you are having trouble with your vehicle and I can understand your frustration. We strive to provide proficient repairs, and it is never our intention to inconvenience our customers. I would be happy to speak with you to see what I can do to address your concerns. If you are open to having that discussion, I invite you to reach out. Thank you, Mike Stinnett - Service Manager - (816) 683-4256

July 08, 2023

Yes not impressed at all with this dealership. They left red dot stickers on my wheels even after detailing. I bought a brand new Kia Sportage. More

by mcginnisshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not talk to anyone with the dept.
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July 07, 2023

Had a great experience at Oakes kia. My sales person was super helpful and not high pressure. More

by homedetectivekc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YenNhi Luu, Nick Creten
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Jul 10, 2023 -

Oakes Kia responded

We are glad to hear that you had a low-pressure purchasing experience. Thank you for choosing Oakes Kia!

July 07, 2023

Great service - staff is always helpful and attentive. They keep me updated on my car and explain what it needs. More

by kristalynn80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan McDonough, Hannah Mondragon, Chad McGaha
Report | Print
Jul 10, 2023 -

Oakes Kia responded

Thank you for the great review! We're glad to hear that our staff at Oakes Kia provided helpful and attentive service. It's important to us that we keep you informed about your car's needs. Drive safely, and we hope to see you again in the future!

July 07, 2023

They really made sure that what I ended up buying was the car that I would want to be driving for a long time. Great service and nice people. More

by tklaus458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Iverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ordiway
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Jul 10, 2023 -

Oakes Kia responded

Thank you for the great review! We're so glad to hear that our team at Oakes Kia could provide you with excellent service and help you find the perfect car. Drive safely, and we hope it brings you joy for many miles to come!

July 04, 2023

Absolutely amazing ppl! Staff is always helpful and nice. Keep up the good work. Oaks Kia is the best around here. More

by diana.lyn2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Jul 05, 2023 -

Oakes Kia responded

Thank you for the kind words! We're so glad to hear that our team at Oakes Kia provided you with amazing service. Your support means a lot to us, and we hope to see you again down the road!

July 03, 2023

My Kia is a Lemon! !! Among all the things inside the car that no longer work my paint is chipping. I had Oakes paint the sides for $400. then the hood started chipping. More

by jinnywithajay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alaina Rosendahl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Oakes Kia responded

Jinny, we never want to inconvenience our customers so it's disappointing to read about your experience. I sincerely apologize for any issues you've encountered, and I'd like to offer my assistance directly. Please reach out to me at your earliest convenience. Thank you, Rachel Huff - BDC Director - (816) 474-2900

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