Oakes Kia - Service Center

I have a specific make and model and the service i requested was for a specific recall. However, you guys did not have the necessary parts. A lot of time wasted taking my car in. requested was for a specific recall. However, you guys did not have the necessary parts. A lot of time wasted taking my car in. More

Service rep was personable and attentive. Explained services that were performed. Accompanied me to car upon leaving. Explained services that were performed. Accompanied me to car upon leaving. More

Johnathan was great to work with and very helpful. He even helped me set up an oil change appointment He even helped me set up an oil change appointment More

I had a great experience at Oakes Kia. Chip made the entire process smooth. I would highly recommend Oakes to anyone looking for a car. Chip made the entire process smooth. I would highly recommend Oakes to anyone looking for a car. More

Kudos for service performed. They completed the requested work in a timely manner and made recommendations for required service that I had overlooked and completed it while they They completed the requested work in a timely manner and made recommendations for required service that I had overlooked and completed it while they had my vehicle. Thank you!!! More

Availability was soooo much better than dealership where we purchased, can be a several week delay. I drive for my employment and put on miles quickly with unpredictable accumulation of mileage. So, being a we purchased, can be a several week delay. I drive for my employment and put on miles quickly with unpredictable accumulation of mileage. So, being able to get in on a short notice was fantastic. Wish I had purchased at Oakes to start with. More

I took my vehicle in for service and everyone I felt with was friendly. The service was finished in a timely manner(90)minutes. After I drove home 56 miles on Interstate 29 and shut the engine off I noticed was friendly. The service was finished in a timely manner(90)minutes. After I drove home 56 miles on Interstate 29 and shut the engine off I noticed smoke coming from under the hood. Upon inspection I found the oil filler cap was left off and missing, and whole engine compartment was covered in oil. I checked and the engine was out of oil. I called the dealership and they sent a loaner car and tow truck up immediately. There response was impressive. I cannot complain about the service response and treatment from the office people. My major concern is the damage to my engine that may show up later. Otherwise, I would have given the highest rating possible. More

My car was ready within an hour. The comfortable waiting room and coffee made the hour pass quickly. The service staff explained in detail what was done as well as the recommended The comfortable waiting room and coffee made the hour pass quickly. The service staff explained in detail what was done as well as the recommended upcoming service. Great experience overall. More

My first visit to Oakes and I was pleased with the service I received and how they treat their customers. They even offered shuttle service to take me home and pick me up when my car was ready! Bravo service I received and how they treat their customers. They even offered shuttle service to take me home and pick me up when my car was ready! Bravo to Oakes for your customer service! More

Timely and professional. I would recommend them to any Kia owner in need of services. I would recommend them to any Kia owner in need of services. More