Oakes Kia - Service Center

he was nice and understanding and he help me get a good deal on the mini van deal on the mini van More

Worse service I have ever had. MY vehicle still not repaired. Heating unit still not working. Would not ever purchase a vehicle from Oaks Kia again. MY vehicle still not repaired. Heating unit still not working. Would not ever purchase a vehicle from Oaks Kia again. More

Excellent customer service and friendly staff. My car was ready when promised and was walked out to my car. My car was ready when promised and was walked out to my car. More

friendly and fast good area to wait, refreshment available. thanks. look forward to next service . available. thanks. look forward to next service . More

I bought a Sorento hybrid. I live out of state and it made the transaction a bit more difficult. I worked with Tim, Darah, and Keith. They were great throughout the process! Ve I live out of state and it made the transaction a bit more difficult. I worked with Tim, Darah, and Keith. They were great throughout the process! Very communicative and knowledgeable about the vehicle and the buying process for an out-of-state buyer. I love the SUV and had an excellent experience with Oakes. More

I was promptly attended to . The staff listened to me and provided satisfactory feedback to me The staff listened to me and provided satisfactory feedback to me More

Good service with a quick turn around. It was very helpful to be shuttled to my office. It was very helpful to be shuttled to my office. More

I purchased a new Kia Seltos from Oakes Kia and had a fantastic experience. Everyone was very friendly and personable. I worked with Drew Dawn at the dealership and his energy was great as soon as he gre fantastic experience. Everyone was very friendly and personable. I worked with Drew Dawn at the dealership and his energy was great as soon as he greeted me in the lot. He made the buying process fun and easy. More

Bought a new Kia Sportage and had to wait for it to arrive. When they received it I gave them 2 days and a time I was going to pick it up. Well when I showed up they still needed to detail it and put t arrive. When they received it I gave them 2 days and a time I was going to pick it up. Well when I showed up they still needed to detail it and put the front license plate bracket on. I had called early that morning to confirm the time I was picking it up and tell them I wanted the bracket installed. I feel like the Sportage should’ve been ready for me. Plus my sales person wasn’t there but never really got a good lesson on all the features. Also did not help with setting up my phone to the Sportage. Besides all this not sure what paperwork I need to take with me to the DMV. Other dealerships I’ve dealt with before has went through all my features, set up my phone and put the paperwork for the DMV in an envelope. I’ve had the Sportage for 4 days and not one person as called to ask me if I’m happy with my Sportage. Will not go back to the dealership or recommend to anyone. Very poor customer service! More

Employees are fine, it is the leadership that is horrible! There is no customer service - no courtesy vehicle, leadership did not care that we purchased from Oakes KIA. The vehicle was inoperable a horrible! There is no customer service - no courtesy vehicle, leadership did not care that we purchased from Oakes KIA. The vehicle was inoperable and has to be towed! No one could even tell us when they could even look at the vehicle. Then they said it would be 3 weeks! Taking a human voice out of the equation STINKS! You have me doing your paperwork for you by making me text! More