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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews

1,346 Reviews of Oakes Kia - Service Center

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December 16, 2022

Fast professional service as usual. I love that I can trust them with my vehicle. More

by dcordell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Cannon
Dec 16, 2022 -

Oakes Kia responded

Thank you for trusting the Oakes Kia team with all your service needs! We are grateful for your five stars. Until next time!

December 15, 2022

Honest, straight forward. She was knowledgeable about her job and wasn’t afraid to go ask for help. More

by bouyeat402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Oakes Kia responded

Thank you for the great review of us here at Oakes Kia! We appreciate it!

December 12, 2022

I was purchasing a toyota highlander. During the conversation I remarked i could get the highlander platinum limited for the price they were asking for just the limited trim package. I More

by mwilsonhome
Recommend Dealer
No
Employees Worked With
Darah McCall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Oakes Kia responded

We aim to provide a seamless buying experience that our customers can trust, so as you can imagine, this feedback is very worrisome. We want to apologize for any confusion as we certainly don't ever intend to mislead any of our customers. You are welcome to bring the vehicle back in for a full refund. Thanks, Nic Barnes - Digital Marketing Manager - (816) 474-2900

December 09, 2022

They are very good at service and quick to fix the car and very responsive More

by miriyalabalachandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
Dec 12, 2022 -

Oakes Kia responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Oakes Kia and for sharing your experience. Drive safely!

December 08, 2022

Sales and service are very knowledgeable about features and specs on their cars. Alec is especially knowledgeable about the options available on new Kias More

by macsmitherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hall, Nic Barnes, Alec Andrews
Dec 09, 2022 -

Oakes Kia responded

We are pleased to hear this! Thank you for your confidence in Alec and our team! We appreciate your feedback here at Oakes Kia. Have a great rest of your day!

December 08, 2022

It was a very nice experience. The sales person Johnathan did a wonderful job. His brother Jose was a wonderful help as well. They allowed me to have some time with the vehicle whi More

by nbradshaw1
Recommend Dealer
Yes
Employees Worked With
Johnathan and Jose
Dec 08, 2022 -

Oakes Kia responded

Thanks for supporting Oakes Kia with a fantastic review! We're elated that Johnathan and Jose made your experience a success. Safe travels, and enjoy your new ride!

December 08, 2022

Excellent service, excellent people, excellent dealership. Everyone who we dealt with was above average. Will definitely recommend to friends and family. More

by alpha316_1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose "Chavo" Chavez, Jonathan Chavez, Tonya Shrader, Nic Barnes
Dec 08, 2022 -

Oakes Kia responded

Your review is music to our ears! Thank you for the wonderful praise of Oakes Kia and our team!

Dec 09, 2022 -

alpha316_1949 responded

Every time we’ve had any interaction with Oakes Kia, everyone is very professional and goes the extra mile to make our car buying experience a pleasant one and make sure everything is clearly explained.

December 08, 2022

Randy was very pro-active keeping me in the loop about the repair that needed to be done to my car. More

by BUTTERFLY2HIGH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy in Service De[pt
Dec 09, 2022 -

Oakes Kia responded

Thank you for the great review and kind words about Randy! We hope to see you again here at Oakes Kia! Take care!

December 08, 2022

Dealer shared my info to solicitors, I had explicitly asked they do not, and when I picked up the vehicle they had not fixed a tire pressure sensor that my wife had asked them to fix. More

by December Buyer
Recommend Dealer
No
Employees Worked With
Carlos Amezcua
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Kleoppel
Dec 14, 2022 -

Oakes Kia responded

We are committed to providing our guests with excellent service and I apologize that this didn't come through during your experience. I'm going to discuss this review with my team, but I would appreciate the chance to learn further details about your visit and do what I can to make it right. Would you please give me a call? Thank you, Nic Barnes - Digital Marketing Manager - (816) 474-2900

December 08, 2022

Steven was great to work with! I purchased my vehicle from out of town and I would highly recommend Oakes Kia! More

by kerri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Oakes Kia responded

Kerri, thank you for the great review! We are so glad to hear that Steven delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Oakes Kia!

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