Ocean Cadillac - Service Center

I asked to see the service manager and I was brought brought to the office of Fabio. He listened to my concerns and he immediately address them in a most positive way for me. He called Adriana the se brought to the office of Fabio. He listened to my concerns and he immediately address them in a most positive way for me. He called Adriana the service representative and told her exactly what needed to be done and a couple of hours later my car was returned to me and my concerns had been resolved. It was a most remarkable and pleasant experience from the moment I walked in the door until I started my car and left. And it was all due to Fabio's professionalism, expertise and knowledge. More

Great service in a timely manner. Orlando was very helpful and guided me through the entire repair process. Orlando was very helpful and guided me through the entire repair process. More

Excellent costumer service and Professionalism, I will trust them to repair and service my vehicle every time, Antonio the Maintenance engineer is one of the best professionals I ever met. Outstanding s trust them to repair and service my vehicle every time, Antonio the Maintenance engineer is one of the best professionals I ever met. Outstanding service More

Keep you informed. They are respectable. Always checking, I'll call you back to see the status of your vehicle. Excellent service They are respectable. Always checking, I'll call you back to see the status of your vehicle. Excellent service More

My best experience with Ocean Cadillac was the best experience that I had since owning cars from them Adriana the service managers right on top of it and also the dealership this is my fifth XT sticks experience that I had since owning cars from them Adriana the service managers right on top of it and also the dealership this is my fifth XT sticks that I bought from them very happy with your service More

Friendly service. Hour and one half wait time for car wash is only downer. This is always the issue when ever I bring the car for service ?? Hour and one half wait time for car wash is only downer. This is always the issue when ever I bring the car for service ?? More

Took three visits and 2 warranty deductibles to figure out a clicking in the front suspension. Vehicle arrived with zero dash lights on but after service tire pressure sensor light is on... Bottom Line Ve out a clicking in the front suspension. Vehicle arrived with zero dash lights on but after service tire pressure sensor light is on... Bottom Line Vehicle Was Returned To Me With Issues It Didn't Arrive With. I Get Weekly Calls And Emails From Them Trying To Purchase My Vehicle... More

My service advisor Orlando Mancina was great. He kept us up to dare in the progress of our vehicles and was very cortios and friendly He kept us up to dare in the progress of our vehicles and was very cortios and friendly More

Great service and attention to detail! Highly recommend; good turnaround time. Great employees who are in contact with you at all times during the service. Highly recommend; good turnaround time. Great employees who are in contact with you at all times during the service. More

Everything was great but I ve asked for a shuttle and I didn’t had didn’t had More