Ocean Honda Santa Cruz

Good service! But I wait a while outside in the car. I hope that I can wait less time. But I wait a while outside in the car. I hope that I can wait less time. More

Very good service rep. The quote for tires seemed overpriced. Other than that I enjoyed my visit The quote for tires seemed overpriced. Other than that I enjoyed my visit More

My advisor was nice, professional, and explained everything to me. Answered all my questions as well. everything to me. Answered all my questions as well. More

My experience with Ocean Honda in Santa Cruz was incredible. Javier Muro helped with trading in my Honda Accord for a new 2026 HR-V. Javier was very professional, helpful and explained everything cl incredible. Javier Muro helped with trading in my Honda Accord for a new 2026 HR-V. Javier was very professional, helpful and explained everything clearly and efficiently. I appreciate the time he took to explain every detail and happy about the service I received from him. Javier went above and beyond and exceeded my expectations. I also had great help from Kelvin Le who processed my car lease and explained everything in great detail. I appreciate the time he took to carefully explain it all. Javier and Kelvin were pleasant and exceptional people to work with. Thank you so much! More

35 minutes to get checked in with an appointment. Didn’t see more than one advis. Everyone else inside at desk Didn’t see more than one advis. Everyone else inside at desk More

It’s our second time purchasing a Honda from this great dealership. Finance Manager, all the Manager’s in general, all the rest of sales personnel are always there to help you with your vehicle purchase. G dealership. Finance Manager, all the Manager’s in general, all the rest of sales personnel are always there to help you with your vehicle purchase. Great people at Honda. We love Honda ! More

Part failed because they used original spec 3 & 1/2 years ago instead of service bulletin updated spec. But they said it's not their fault because the repair lasted longer than the repair warranty of 12 mont ago instead of service bulletin updated spec. But they said it's not their fault because the repair lasted longer than the repair warranty of 12 months. No monitoring of known part weakness since original repair. Quoted $5400 to repair something that they could have avoided. Declined repair. Will not be doing any more business with Ocean Honda. More

I have leased 3 cars at Ocean Honda! !! The first lease was with a sales person that unfortunately is no longer employed.. The 2 others were worked on by Robert Estrada and I appreciate !! The first lease was with a sales person that unfortunately is no longer employed.. The 2 others were worked on by Robert Estrada and I appreciate the help and effort he put into getting me what I wanted each time This car I currently have is a purchase and although I didn’t get the payment I was striving for he recommended I come back to refinance when the rates go down I would recommend Robert to friends or family looking to buy Thank you again Robert More

Great service and friendly people who know what they are doing and actually get the job done plus a great sales team and the mechanics are always on point even defying expectations by a lot they gave me my doing and actually get the job done plus a great sales team and the mechanics are always on point even defying expectations by a lot they gave me my vehicle back in less time than expected. Always taking in vehicles without an appointment is a great feature too thank you ocean Honda for everything up to now. More

Everything went very smoothly. The rep was very polite and helpful. I’ll will be returning when necessary. The rep was very polite and helpful. I’ll will be returning when necessary. More