Ocean Mazda Roswell

I’ve purchased four Mazda’s from this dealership and received the same excellent service each time. received the same excellent service each time. More

Chris was so helpful finding my perfect Miata! He communicated with me through email and text, even rescheduling my test drive when my daughter was sick. He is very knowledgeable and not pushy, just communicated with me through email and text, even rescheduling my test drive when my daughter was sick. He is very knowledgeable and not pushy, just an awesome salesperson! More

I would highly recommend Chris to anyone in search of a car. He was so knowledgeable and gave great information about the cars without being overly pushy. He helped me to compare trim levels to best fit my car. He was so knowledgeable and gave great information about the cars without being overly pushy. He helped me to compare trim levels to best fit my needs and budget. Chris made my experience as Mazda smooth and comfortable. More

I typically try not to post bad reviews, but my situation with Mazda of Roswell must be heard to future, potential buyers. It started in October 2021, when I was connected to a salesperson (Bahar). After dis with Mazda of Roswell must be heard to future, potential buyers. It started in October 2021, when I was connected to a salesperson (Bahar). After discussing my trade in situation, with much back and forth, she was supposed to let me know as soon as the Miata would arrive at the dealership. Unfortunately, the salesperson had some issues and every time I would reach out to her, she would forget our entire conversation, and I had to start from the beginning, each occurrence. Due to her forgetfulness/lack of customer care, she never informed me when the car arrived, which was sold to someone else. I tried to talk to the internet manager, Aaron, to explain the situation and he agreed to honor the deal on 2021 model for 2022 as soon, as they get the new model in. Today after going to dealership I noticed that the price has increased and finance changed (with high rate interest rate). After almost 4 months of waiting for my car. now they expect me to pay the higher price and higher rate which they claimed that they have to make some money on financing. I walked out of dealership and very upset of the lack of care and where I come from your word is oak, but not these folks…they are just after the money. More

For many people, the car buying process can be a bit overwhelming - especially in today's market. After spending several weeks combing through online car sites, I eventually found a vehicle that I loved overwhelming - especially in today's market. After spending several weeks combing through online car sites, I eventually found a vehicle that I loved at Mazda of Roswell, but the car was already in the process of being sold. Niyata reached out to me and explained the situation and promised that she would continue to look for a similar vehicle based on my preferences. True to her word, she kept in touch with me - even if to just say hello and to let me know she was still looking for my perfect car. Regrettably, I had to end my search, but I wanted to share my thoughts about Niyata and hope that others will find her as helpful as I did. Niyata Cummings understands true customer service and will go the extra mile to help you find "your" vehicle. She is extremely personable and will give you the attention you need without the hassle of a high-pressure sales pitch. If you are looking for a quality vehicle, ask for Niyata Cummings at Mazda of Roswell. She is on the top of my list when I resume my search in a few months. You will NOT be disappointed. More

Found the dealership very professional to deal with. The salesperson (Chris Hom) was excellent and pleasure to deal with. But chris and the manager (Aaron) provided me with a lot of information regarding m salesperson (Chris Hom) was excellent and pleasure to deal with. But chris and the manager (Aaron) provided me with a lot of information regarding my purchase and options but without any of the annoying high pressure sales tactics (which I really appreciated). More

Overall I received great customer service from Mazda of Roswell. Jackson was helpful, personable, and fair. Anthony and Basil helped with finishing the purchase and I appreciate their restraint in pushing Roswell. Jackson was helpful, personable, and fair. Anthony and Basil helped with finishing the purchase and I appreciate their restraint in pushing extended warranties. This is my first Mazda after driving Toyotas & Hondas. More

As an out of state buyer my experience with Mazda of As an out of state buyer my experience with Mazda of Roswell was very good. I began with online shopping, then called for details. Coordinated my As an out of state buyer my experience with Mazda of Roswell was very good. I began with online shopping, then called for details. Coordinated my arrival with Chris Hom, he was with me throughout orientation and delivery. I can recommend both the dealership and Chris for anyone making a purchase. More

He kept in touch regularly. He worked with me on the price but unfortunately the cars weren’t in the range I was looking for. Chris worked with me to try and lower the price and regularly spoke with his price but unfortunately the cars weren’t in the range I was looking for. Chris worked with me to try and lower the price and regularly spoke with his manager. More

Chris has been extremely Pleasant to work with he is highly knowledgeable about all the vehicles I inquired about and did a wonderful job helping me compare features of vehicles as I shopped he is an ex highly knowledgeable about all the vehicles I inquired about and did a wonderful job helping me compare features of vehicles as I shopped he is an excellent communicator and kept me in the loop about new cars as they became available. I would recommend anyone to work with Chris at Mazda for their car buying needs. Five star service! 🌟 🌟 🌟 🌟 🌟 More