Ocean Mazda

REcall the service was fast and with quality. During my wait I can keep working at the waiting room. The personal was very kind with the costumers the service was fast and with quality. During my wait I can keep working at the waiting room. The personal was very kind with the costumers More

Recall and repair 2013 cx9 I am always apprehensive about bringing my car in for service and repairs because, well, I'm a 50 something lady who knows (next to) nothing about car I am always apprehensive about bringing my car in for service and repairs because, well, I'm a 50 something lady who knows (next to) nothing about cars and I'm always worried I'm going to get ripped off. I was immediately welcomed to the service center by everyone I met and had a wonderful service experience with Andy Wehmeyer. He explained everything that was going to be done for the recalls, and gave me proper estimates for what repairs needed to be done. My car drives like its new again :) I'm a die hard Mazda fan, (this is my 5th one! ) and I put 250,000 miles on my old 2003 Tribute, which I bought new. With good maintenance, I hope I'll get close to that with the CX9. I'm grateful to have found a team that I can trust. More

Visit to check on starting vehicle I visited the service to check on a problem in starting my vehicle. The service was very good. Andy Wehmeyer did an excellent job. I was satisfied wit I visited the service to check on a problem in starting my vehicle. The service was very good. Andy Wehmeyer did an excellent job. I was satisfied with the service. More

Awesome experience Our representative was awesome, he made the process so smoothly for us! Federico was courteous and explained all the questions that we had. Thank you Our representative was awesome, he made the process so smoothly for us! Federico was courteous and explained all the questions that we had. Thank you Federico! More

10000 miles Service Hello, I had my car serviced for the 10000 and everything went smooth and fast, it took one hour or so and the car was done. Thanks Andy Hello, I had my car serviced for the 10000 and everything went smooth and fast, it took one hour or so and the car was done. Thanks Andy More

Joey Tejeda, young and recently appointed service advisor. Easy to reach service department. Answered courteously. Joey assisted me very pleasantly. He explained the service sheet and answered all my question Easy to reach service department. Answered courteously. Joey assisted me very pleasantly. He explained the service sheet and answered all my questions in a very professional way. More

Great experience Very happy with the car and the experience with Federico m. He was very nice and knowledgeable. The only thing is that it took a bit long. Very happy with the car and the experience with Federico m. He was very nice and knowledgeable. The only thing is that it took a bit long. More

Excelente servicio Son muy amables y excelente servicio ,me quede muy sastisfecha la atención de Fernando el financista Alan morasso y el vendedor Jesus Pérez es maravi Son muy amables y excelente servicio ,me quede muy sastisfecha la atención de Fernando el financista Alan morasso y el vendedor Jesus Pérez es maravillosa,me quede muy sastisfecha More

Unprofessional cashiers The service advisor was friendly; however, the cashiers didn't seem to concerned with assisting the customer. They were more involved with social medi The service advisor was friendly; however, the cashiers didn't seem to concerned with assisting the customer. They were more involved with social media on their cell phones. You might want to consider implementing a no cell phone use policy. Very unprofessional. More

Excellent customer service! The team at Ocean Mazda was very professional, courteous, honest, and communicated everything I should expect including timing of the service, which w The team at Ocean Mazda was very professional, courteous, honest, and communicated everything I should expect including timing of the service, which was very prompt. The team at Ocean Mazda went above and beyond to provide me with an excellent customer experience and that is so rare but ouch appreciated. Thank you Ocean Mazda. More