Ohio Auto Warehouse

Customer service is second to none!! I recently purchased a vehicle from Ohio Auto Warehouse. I drove it home and noticed a big oil leak after letting it sit for a few hours. I called the I recently purchased a vehicle from Ohio Auto Warehouse. I drove it home and noticed a big oil leak after letting it sit for a few hours. I called them up and informed them of the leak and they agreed to have one of their mechanics look at it. Their mechanic confirmed the leak and Robert offered to fix my vehicle at no cost to me. It was by no means a cheap fix and my van is oil leak free now. Brian and Robert are honest and trustworthy guys who go the extra mile to take care of their customers. Ohio Auto Warehouse will be the first place I'll check when i buy my next car or truck! More

Superb Experience Buying Cadillac EXT with Ohio Autowarehous I just bought a 2008 Cadillac EXT truck over the Internet from this dealership, and it was a multi-factorial VERY POSITIVE experience. I'm so glad I I just bought a 2008 Cadillac EXT truck over the Internet from this dealership, and it was a multi-factorial VERY POSITIVE experience. I'm so glad I did. Brian Long was a pleasure to deal with. Here's why: 1- Detailed online information and photographs really helped me decide that this was exactly the truck I was looking for. Carfax was available for verification. The truck had had all 4 wheel rims replaced and also brand new larger 22 inch tires, which were an upgrade. 2- Brian volunteered information of a few minor few areas of paint defects on the vehicle and seat wear. He emailed me pictures, so there would be no surprises. I asked Brian to have his body shop correct those defects, and I would cover the paint repair at their cost, much less than it would cost me elsewhere. I asked Brian to install Weathertech floor mats as well 3- Fair competitive pricing. 4- Very timely paperwork processing, fast nice body shop work, and head spinningly fast transportation to Florida, all with excellent communication. The truck arrived last night, and it arrived exactly as nice as it was depicted. I liked the service so much I have referred a friend. More

Super nice and easy to work with. Found what we were looking for on the internet...called made appointment, drove the vehicle, paperwork done fast and drove the vehicle home. Super nic Found what we were looking for on the internet...called made appointment, drove the vehicle, paperwork done fast and drove the vehicle home. Super nice service! More

First great experience buying a car on the Internet This was my first experience in buying an SAV over the Internet. I was somewhat concerned and uneasy about buying a very expensive car I have not seen This was my first experience in buying an SAV over the Internet. I was somewhat concerned and uneasy about buying a very expensive car I have not seen or driven before. Zach and Robert were honest, upfront, pleasant and did exactly what they said they would do. Beside a few minor delays, this process has been a great positive experience and I strongly recommend buying any car from theses guys More

Amazing!!!!! I was searching for specific features and came across this Saturn and fell in love with it by the pics. I did not know you needed an appointment so ju I was searching for specific features and came across this Saturn and fell in love with it by the pics. I did not know you needed an appointment so just showed up ans Zach helped me and worked it all out with the banks to get my financing in record time did not take all day like most places. I would recommend this to anybody Zach was knowledgeable and pleasant. Thank you so much for you service best dealership that i have ever worked with More

Great experience After a lot of research I found the truck I was looking for on the Ohio Auto Warehouse website, a 2011 Toyota Tundra. I talked on the phone with Bria After a lot of research I found the truck I was looking for on the Ohio Auto Warehouse website, a 2011 Toyota Tundra. I talked on the phone with Brian Long and he was very forthcoming with information and I didn't get the feeling that he was holding anything back. I live 2 hours away so I made an appointment to test drive the vehicle. On the test drive the check engine light came on and Brian said they would take care of getting that fixed. They took the vehicle to the local Toyota dealership who fixed the issue related to the check engine light. OAW also took the truck to a local body shop to have a few scratches on the front bumper and tailgate fixed and painted. They also offered that I could have a local dealer perform an inspection on the vehicle if I wanted to. Only issue during the process was that the Toyota dealer had the truck for approximately 3 weeks because of the part being on back order and the holiday season but that was not the fault of OAW. OAW delivered the truck to me once everything was complete and it looked like it came off the showroom floor. At no time did I feel any pressure from anyone to make the purchase and they kept me informed of the status while it was being repaired. I am completely happy with my experience with Brian and Ohio Auto Warehouse More

Great experience and truck! We found Ohio Auto Warehouse online and found several trucks we were interested in. We made an appointment and met with Zach, a very helpful and frien We found Ohio Auto Warehouse online and found several trucks we were interested in. We made an appointment and met with Zach, a very helpful and friendly associate. Upon test driving one of the trucks, we decided to purchase it, and the financing and paperwork process was quick and painless. We will definitely be working with this company in the future as other vehicle needs arise. More

Excellent Transaction I have been very pleased with my purchase from Ohio Auto Warehouse. I live 6 hours away from the dealership and was unable to see or test drive the ve I have been very pleased with my purchase from Ohio Auto Warehouse. I live 6 hours away from the dealership and was unable to see or test drive the vehicle. Brian was an excellent sales rep who helped me throughout the entire purchase. I purchased a 2008 Envoy sight unseen which is very scary I must add. I had the vehicle inspected at MR. Tire near the dealership. They were very friendly and easy to work with. The assessment of the vehicle they gave was spot on. I had it inspected once it arrived at my home and the mechanics gave the same report. There were a couple of minor things on the vehicle to repair but it was less and $100.00. I would buy from this dealership again. More

Dream Truck! Started casually looking for a truck. Decided if I found the exact truck with all the whistles and bells and a price that I could afford without trad Started casually looking for a truck. Decided if I found the exact truck with all the whistles and bells and a price that I could afford without trading my first born, I'd buy it. Saw the Tundra on eBay but went to the website to see how much they were asking. Surprised at the reasonable price, I called and the rest is history! Brian was a great help and kept in contact. Flew to Cleveland, picked up by sweet Zack and arrived in Canton an hour later. Brian had new rear brakes put on earlier that day when he heard noise in the rear when he moved the truck. I was on the road within an hour and a half. Drove home to St. Louis. Great cruising truck. LOVE< LOVE< LOVE it! Thanks go out to Ohio Auto warehouse and their awesome staff. More

Good buying experience We went just to look at a 2009 Dodge Grand Caravan. We were greeted by Brian and the van was inside the building for us to look at, we took a 15 minut We went just to look at a 2009 Dodge Grand Caravan. We were greeted by Brian and the van was inside the building for us to look at, we took a 15 minute test drive and 30 minutes we were driving our new van home. This by far was our easiest buying experience we have ever had. Everything that was on the website was exactly the way the vehicle was no B.S. At all just straight up no pressure here is the bottom line. Brian and the rest of the staff were great to deal with, they have the correct way to purchase. More