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Oklahoma City Volkswagen

Oklahoma City, OK

4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

June 09, 2020

Ms Chadwick was excellent. She puts the customer “first. “ She went over and beyond to resolve the issues I was having with my car. I really appreciate all the advice she tried to give me regarding my car p More

by DYANSMITH99
Recommend Dealer
Yes
Employees Worked With
Kye Hicks, Tammy Chadwick, Antonio Nieto
Jun 09, 2020 -

Oklahoma City Volkswagen responded

Thank you for the great review and kind words. At Oklahoma City Volkswagen our purpose is to provide a superior service and top-notch expereince. Thank you for trusting OKC VW with your automotive needs.

June 09, 2020

Service Call Really enjoyed experience. They were able to get my car in and out very quickly. I really like the video to actually show what they are looking for. G More

by mrobertware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Jun 09, 2020 -

Oklahoma City Volkswagen responded

Thank you for the great 5-star review and kind words. Tammy, Brian, and our ENTIRE service and parts team understands and values the importance of providing a superior service and top-notch expereince. At OKC VW it is our philosophy - it is not just about selling and servicing automobiles, it is HOW we do it. Thank you for trusting Oklahoma City Volkswagen with your automotive needs.

June 09, 2020

I had an AWESOME experience with Oklahoma City Volkswagen. Tammy and the whole team went above and beyond on the maintenance of my car. I will continue to use them for service on my vehicle. More

by weaver_madison
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Jun 09, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome 5-star review and kind words. Tammy and team understands and values the importance of providing superior service and a top notch experience. It is our philosophy - it is not just about servicing and selling automobiles, it is HOW we do it. Thank you for trusting Oklahoma City Volkswagen with your automotive needs.

June 09, 2020

This was the fastest, simplest and best car buying experience that I have experienced EVER!! Ruben was very knowledgeable and patient. Everyone was friendly and stopped by to make sure all of my needs More

by Maurica F
Recommend Dealer
Yes
Employees Worked With
Zack, Mario Fails, Ruben Rico
Jun 09, 2020 -

Oklahoma City Volkswagen responded

Thank you VERY MUCH for the awesome 5-star review and kind words. At OKC VW it is our purpose to provide a superior service and top-notch experience. Ruben, Mario, and our entire OKC VW family adheres to our philosophy - it is NOT just about selling and servicing automobiles, it is HOW we do it. Thank you for trusting Oklahoma City Volkswagen with your automotive needs. Oklahoma born, locally owned, and FAMILY operated. Welcome to the OKC VW FAMILY!

June 06, 2020

The salesman wasn’t very knowledgeable in Volkswagen I needed more information about the car that we bought and didn’t get that But happy with the car More

by velascocolorado
Recommend Dealer
Yes
Employees Worked With
Mario Fails, Dave Beauclaire, Israel Rodriguez
Jun 09, 2020 -

Oklahoma City Volkswagen responded

Thank you for taking the time and giving OKC VW a review. At Oklahoma City Volkswagen it is our purpose to provide a superior service and top-notch experience. It appears your expereience did not meet your expectation, therefore not ours either. In order for us to learn from your expereice, and to further provide 100% customer satisfaction please provide us with more detail by emailing us at wecare@okcvw.com and a representative will promptly be in contact with you. Thank you for trusting OKC VW with your automotive needs.

June 04, 2020

Overall pleasant and easy experience. There was good communication with Ruben. The only negative I have is that there were either pictures left out or the driver that delivered my vehicle got in too clo More

by rsriley
Recommend Dealer
Yes
Employees Worked With
Mario Fails, Ruben Rico
Jun 09, 2020 -

Oklahoma City Volkswagen responded

Thank you for the review. At Oklahoma City Volkswagen it is our purpose to provide a superior service and top-notch experience. After investigating your review we simply cannot agree with your statement. Before the transaction took place multiple videos were sent to you regarding the small chips and windshield for your review and approval before the transaction was made. Furthermore, after speaking with our delivery specialist ( Dave & Dave ) that delivered the vehicle to your doorstep your response was very different than stated in this review. Again, everything was disclosed prior to purchase and this review is VERY confusing. We do appreciate your patronage but our team @ OKC VW is top-notch and adheres to strong ethical and moral business practices. If necessary we can resend the video and approval to you to clarify any mis-understandings. Again, our purpose is to provide a superior service and experience and we appreciate your patronage.

May 28, 2020

Joey was extremely helpful with helping me find exactly what I wanted even when I wasn't sure what I wanted myself! So glad this was where I bought my first new car! More

by gaulcody
Recommend Dealer
Yes
Employees Worked With
Joey Threet
Jun 09, 2020 -

Oklahoma City Volkswagen responded

Thank you for the awesome 5-*star review. At Oklahoma City Volkswagen it is our purpose to provide a superior service and top-notch experience. Joey and our entire OKC VW team adheres to our philosophy - it is not just about selling and servicing automobiles, it is HOW we do it. Your new 2020 Atlas Cross Sport is beautiful in the Pure Grey, and don't forget, only at OKC VW you receive our complimentary Route 66 Advantage Maintenance program for 3 years. Our award winning service team will be standing by to meet your future VW maintance needs. Thank you for trusting OKC VW with your automotive needs. Welcome to the Oklahoma City Volkswagen FAMILY!

May 27, 2020

Great service, everyone was super friendly. I didn't feel like it was a brochure speaking to me about the vehicle. From the first text message received from Joey I had a great feeling. Glad I made this appoi More

by Den_Mend
Recommend Dealer
Yes
Employees Worked With
Joey Threet
Jun 09, 2020 -

Oklahoma City Volkswagen responded

Thank you for the AWESOME 5-star review and kind words. Joey and our entire OKC VW team understands and values the importance of providing a superior service and top notch experience. No talking brochures here :). Our award winning team adheres to this philosophy - it is NOT just about selling and servicing automobiles, it is HOW we do it. Thank you for trusting OKC VW with your automotive needs. Oklahoma born, locally owned, and FAMILY operated. Welcome to the OKC VW Family! P.S. Wait until you meet our service team.... It will be the best experience in servicing you beautiful Atas that you've ever had :)

May 25, 2020

10k mile service Love the staff, environment and commitment to excellence at this dealership. The waiting area is always clean and the staff are always friendly, not i More

by Russell.combs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Threet, Brian Smith, Tammy Chadwick
Jun 09, 2020 -

Oklahoma City Volkswagen responded

Thank you Russell for the awesome 5-star review. At Oklahoma City Volkswagen it is our purpose to provide a superior service and experience. Joey, Tammy, Brian and our ENTIRE OKC VW team adheres to our philosophy - it is NOT just about selling and servicing automobiles, it is HOW we do it. Thank you for your continued support and patronage!

May 24, 2020

Good people with straightforward dealing. Drove away with exactly what we wanted and a fair price. Altogether a very painless experience after working with professionals. More

by ltcrainman
Recommend Dealer
Yes
Employees Worked With
Joey Threet, Lance Ramsey
Jun 09, 2020 -

Oklahoma City Volkswagen responded

AWESOME review and kind words. Thank you for trusting OKC VW with your automotive needs. Welcome to the Oklahoma City Volkswagen FAMILY!

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