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Oklahoma City Volkswagen
Oklahoma City, OK
1,407 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,407 reviews
October 24, 2024
Frustrating. I don't think the dealership had the Title processed from the previous owner before placing it on the lot. So it took an extremely long time to get I don't think the dealership had the Title processed from the previous owner before placing it on the lot. So it took an extremely long time to get the title to me, because they were still in process of the previous title change. They were rude to me bc I didn't choose to finance through them and they kept walking away repeatedly and seeming to drag their feet. When I would call about an update to the title, they would say... Well it would have been an easier process if you would have financed through us. Instead of the truth. And I was never transferred to the department that handles titles. Ugh. More
by Cherise
Verified Customer
October 14, 2024
I was there to pick up my '23 Taos after warranty repair, but decided to look into the '24 Tiguan R-Line Black. I have been in and out with my Taos and Jacob has been phenomenal every time. It's because of h but decided to look into the '24 Tiguan R-Line Black. I have been in and out with my Taos and Jacob has been phenomenal every time. It's because of him that I was willing to stick with VW and give OKC VW a chance to get me into a Tiguan. Jordan was excellent and got me an even better deal on my new Tiguan than I had on my Taos! I look forward to being a continued customer of OKC VW! More
by KtB
October 10, 2024
This is the 2nd vehicle I’ve purchased at OKCVW and on both occasions, the service has exceeded expectations. The entire buying process was fast & seamless! Fantastic sales reps, service reps/techs, and f both occasions, the service has exceeded expectations. The entire buying process was fast & seamless! Fantastic sales reps, service reps/techs, and finance managers! More
by Antoine
Employees Worked With
September 25, 2024
Tried playing the run around game in the very beginning as to the whereabouts of the vehicle I was interested in, but all worked out well. as to the whereabouts of the vehicle I was interested in, but all worked out well. More
by hubbelljcb
September 14, 2024
Sean, Rocky, Jacob and Richard are great. Techs that do the service need to remember it's the little things that customers notice. Got 2 new tires and the tech who installed them just threw m Techs that do the service need to remember it's the little things that customers notice. Got 2 new tires and the tech who installed them just threw my spare in the back. Thankfully, Richard and Rocky took care of it. More
by theresadennis
September 03, 2024
It is always an awesome experience at Oklahoma City Volkswagon. Thank you Brian and Jacob! Volkswagon. Thank you Brian and Jacob! More
by LS1983
August 30, 2024
It takes entirely too long for an oil change, I have been coming to OKC VW for 11 years and the service just gets slower and slower. I am usually there over 2 hours even with making an appointment. RID been coming to OKC VW for 11 years and the service just gets slower and slower. I am usually there over 2 hours even with making an appointment. RIDICULOUS!! I had a coupon from Fowler that Rocky said he would "take care of me". When it was time to pay the bill, he (or his boss) refused to honor the coupon. I call that PPM!!! Don't expect me back. More
by stytgat
Employees Worked With
August 30, 2024
Took my golf in for a wheel alignment. Only have a couple of issues. I had just detailed the full car the day before and the service center still thought it needed to be cleaned so they sp Only have a couple of issues. I had just detailed the full car the day before and the service center still thought it needed to be cleaned so they spayed it down with water without asking me which then just ment I had water marks all over the car that I had spend an hour cleaning off again. Also when I got the car back my passengers side seat back was all the way down so I guess maybe one of the techs took a little nap in there which is why it took nearly 2 hours to do my alinement. Rocky my service advisor was great as always. More
by nicholas weston
Employees Worked With
August 29, 2024
The mechanics did a good job, however, the level of communication during the process was very poor. Our car was there much longer than expected and we received very little communication. communication during the process was very poor. Our car was there much longer than expected and we received very little communication. More
by CBROGAN685
Employees Worked With
August 28, 2024
Not very happy with previous services. And anytime I go they change info and quotes. Always something new and they ignore the main reason for the visits. I went for battery issues and they And anytime I go they change info and quotes. Always something new and they ignore the main reason for the visits. I went for battery issues and they tried pressuring me to get new tires. Got new tires and they changed it and now I needed brakes. Trading the car in for something more reliable and better service. More
by nadia_carrasco
Employees Worked With
