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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.6
1,177 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,177 reviews

December 03, 2023

Great service like Always! Great crew! Will purchase next vehicle from the Volkswagen OKC Dealership More

by thieba24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 30, 2023

Very professional staff. Well-deserved promotion for Brian and Matt comes across as very polite and courteous. Always a good experience. Navid Chaudry More

by CHAUDRY
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Silvernail
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 29, 2023

A good straight forward car buying experience. Friendly and helpful sales and finance processes. Would buy from again. More

by DB1017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rico
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Nov 29, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We appreciate your feedback! It's great to know that you had a positive car-buying experience with our team at Oklahoma City Volkswagen. We look forward to assisting you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
November 29, 2023

I originally took my car for it’s scheduled maintenance but after a day or so of having it back it started leaking oil all over my driveway, took it back and it turns out the tech did not put in the oil fi More

by ARMADO_PRADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Maritt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Oklahoma City Volkswagen responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by this experience and will make sure the situation gets addressed with our team to ensure it doesn't happen again in the future. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

Helpful
November 28, 2023

This always gets sent to my mother's email, but it is my Jetta, Rocky is not my usual Service Representative, but he was fantastic, just like everyone I ever come in contact with. They always explain what I More

by Brandon Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Silvernail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Oklahoma City Volkswagen responded

Hi Brandon! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
November 28, 2023

I always have great service and great hospitality for customers while they wait. Thank you. Service never takes too long. More

by jordinsauerwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
November 28, 2023

Great service. Wish they would have dried my vehicle after the car wash. Car was left wet and full of spots. More

by lmsacevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Oklahoma City Volkswagen responded

We're glad to know you found our service great, but we apologize for the oversight with your car wash. We always aim for a complete and satisfactory experience so it's disappointing to learn about those spots left on your vehicle. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

Helpful
November 27, 2023

The auto shop guys are the best. I will always come back. They always fly through the door giving me a chest bump, then the other guy rips my car into a 360 double helix in the air. More

by blake.j.higgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Silvernail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know our team at Oklahoma City Volkswagen made your visit a memorable one! It's great that you appreciate their energy and dedication. We look forward to seeing you again for more automotive adventures! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
November 26, 2023

Rocky stepped in for Jacob and did a fantastic job, did everything I asked for. More

by SCOTTYO1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Rocky and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Helpful
November 23, 2023

Took a bit long as Volkswagen warranty dept was slow, but ended up costing a lot of money but at least it’s fixed More

by timbo1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Silvernail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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