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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

April 07, 2022

Lauren was really nice and helpful, she tried to help us out as much as we could as she saw we had limited time to buy a car, very understandable and made me feel comfortable More

by Sherlynrosas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
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Apr 07, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your AdvisorLauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 07, 2022

Oscar was amazing. Not pushy, just answered all my questions. The process was quick and easy. Thank you for my new VW Golf! More

by Geetrevor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Godinez
Report | Print
Apr 07, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor Oscar and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 06, 2022

Great and friendly service. Fast service, my car was in and out in no time. Employees were engaging and friendly. Dealership was clean and organized in all areas. Will go back a More

by sirmium
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Apr 06, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! We look forward to working with you again! Please do not hesitate to contact any Oklahoma City Volkswagen team member for any of your automotive services and needs! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 06, 2022

Picked up car and brakes don’t work. Called dealership 2 weeks ago and won’t return call More

by CLINTFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Smith
Report | Print
Apr 21, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having you in our service department. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! Our OKCVW team thoroughly read your feedback! Our OKC VW team apologies for not meeting your expectations in a timely manner. Your customer service experience at OKCVW is our top priority, and I want you and our customers to be assured of any future services needed! At OKC VW, we work rigorously to provide 100% transparent service. This transparency starts immediately during check-in. These inspection reports help us provide any required service recommendations and maintenance items upfront with videos. These reports and videos present zero disconnect from the customer's automobile to provide consumer confidence with approving recommendations. We have attained all service recommendations and inspection report documentation on your 2001 Jetta. We apologize we did not get the opportunity to fix your brakes, as the needed repairs were denied by you. Our OKC VW team would suggest taking your Jetta to a body shop in addition to the recommended repairs we provided you! Our Oklahoma City Volkswagen dealership provides financing options for more expensive repairs! Our team would also suggest looking into taking advantage of this crazy automotive market by trading it in! Certified Pre-Owned Jetta's come standard with an extended warranty and our exclusive RT66 advantage! If you would like more information about these options, please do not hesitate to contact us for more information and any questions you may have. We look forward to working with you. Our Oklahoma City Volkswagen team will always be here to serve you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

April 06, 2022

Lauren was absolutely fabulous and did everything she could to make sure our needs were met to the fullest! Appreciate ya girl! More

by KcElrod89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Report | Print
Apr 07, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your representative Lauren and our OKC VW team appreciate your kind feedback! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! We look forward to working with you again! Please do not hesitate to contact any Oklahoma City Volkswagen team member for any of your automotive services and needs! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 06, 2022

Lauren was great! I went in told her what I wanted and where I wanted my payments at and she found me the perfect car!! Great service and will definitely be back for m More

by Cwelch87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller, Lauren Betz
Report | Print
Apr 07, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Salesperson Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 05, 2022

Brian is always very helpful and he made sure to keep me updated with what was going on with our. More

by kalen3208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Apr 06, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your representative Brian and our OKC VW team appreciate your kind feedback! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! We look forward to working with you again! Please do not hesitate to contact any Oklahoma City Volkswagen team member for any of your automotive services and needs! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 04, 2022

Everyone I worked with at Oklahoma City Volkswagen was fantastic! I was buying my first car on my own and they really took care of me! More

by courtneygausman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Rico, Oscar Godinez
Report | Print
Apr 05, 2022 -

Oklahoma City Volkswagen responded

Hi Courtney, our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 03, 2022

I received great service by the service rep. Clear information. I would use this again More

by Platestreaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female service tech
Report | Print
Apr 04, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 02, 2022

Lauren betz helped my wife and I she was amazing. No run around. True to her word. And saved us a lot of money. My kids will have a great Christmas this year because of her. More

by Almost Went D1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Thompson, Joey Threet, Lauren Betz
Report | Print
Apr 04, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Salesperson Lauren and our OKC VW team appreciate your kind feedback! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! We look forward to working with you again! Please do not hesitate to contact any Oklahoma City Volkswagen team member for any of your automotive services and needs! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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