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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.4
884 Reviews

884 Reviews of Oklahoma City Volkswagen - Service Center

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August 24, 2021

I love have thorough this dealership inspects your car and provides the video to show you exactly what they are looking at. Plus, Tammy is excellent to work with! More

by AMCDONALD0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Aug 24, 2021 -

Oklahoma City Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tammy met your expectations. Thank you again for choosing Oklahoma City Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 23, 2021

Brian Smith was kind, honest, and efficient. It is always nice to work with someone you know you can trust. I am grateful for the service. More

by bsilvernail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Aug 24, 2021 -

Oklahoma City Volkswagen responded

Thank you so much, Brian, for your kind words, and for taking the time to leave us this wonderful feedback! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 23, 2021

Everyone was so friendly, yet professional. I have to tell you that I noticed the staff interacting with each other and I could tell they all loved their jobs and enjoyed working with each other. More

by broxterwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick, Brandon Blackmon
Aug 24, 2021 -

Oklahoma City Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 17, 2021

I am very pleased with the service at this location. I like that I was assigned to Jacob. He has made sure I am aware of what services my vehicle needs and where to locate the information on the message More

by MMICUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Oklahoma City Volkswagen responded

It's great to hear that Jacob was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oklahoma City Volkswagen! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

Aug 19, 2021 -

MMICUE responded

sheltiemom23@icloud.com

August 16, 2021

Customer Service was fantastic. Everyone was friendly and Jacob was great! I switched from another VW dealership for service because of the lack of customer service. Oklahoma City VW was excellent. More

by MAYNARDSALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Oklahoma City Volkswagen responded

Sally, Thank you for your very kind review. Jacob and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oklahoma City Volkswagen. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 16, 2021

Honestly the best customer service in OK no comparison to Wichita Falls VW. Techs knew exactly to work on and update. Staff was very friendly. More

by dz_sinue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Aug 16, 2021 -

Oklahoma City Volkswagen responded

Thanks for sharing your thoughts about your experience with Oklahoma City Volkswagen. We appreciate your business and hope to see you again soon! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 03, 2021

Great Service. Kept me informed on all finding that needed attention. Records were well written for future reference. Car was clean upon pick up. Would recommend this dealer to anyone needing Serv More

by rccw74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Aug 03, 2021 -

Oklahoma City Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oklahoma City Volkswagen. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 03, 2021

Took 3 hours for only an oil change. I had someone come in after me and they had their car finished before mine. Will n More

by Emmaswinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Chadwick
Aug 20, 2021 -

Oklahoma City Volkswagen responded

We're sorry to hear about your long wait, Emma, and would love to see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your appointment? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@okcvw.com

August 02, 2021

Very straight forward, on time and kind service . I used to Service my Passat and Tiguan at Allen samuels dealership. I feel like this dealership does a better job. From now on I’ll service my cars here . T More

by joshuasvv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Aug 02, 2021 -

Oklahoma City Volkswagen responded

Thank you for your very kind review, Joshua. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oklahoma City Volkswagen. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

August 02, 2021

No complaints about service. Service Advisor Brian Smith,kept me updated on status of service and what needed to be completed. Staff was friendly, helpful and work was done correct the first time. More

by CMEGGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Aug 02, 2021 -

Oklahoma City Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you again for choosing Oklahoma City Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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