265 Reviews
Write a Review265 Reviews of Jacob Ranjel
September 03, 2024
It is always an awesome experience at Oklahoma City Volkswagon. Thank you Brian and Jacob! Volkswagon. Thank you Brian and Jacob! More
Other Employees Tagged: Brian Smith
August 27, 2024
Rocky is always super friendly and helpful. He always welcomes me by my name. Makes me feel confident in doing service with you. He always welcomes me by my name. Makes me feel confident in doing service with you. More
Other Employees Tagged: Brian Smith, Rocky Padilla
August 27, 2024
The dealer was kind and professional. Every person I spoke with gave me solid information. The environment was clean and the amenities of coffee, good music and reading material was exce Every person I spoke with gave me solid information. The environment was clean and the amenities of coffee, good music and reading material was excellent. I had a great experience. They let me know what my Jetta needs to stay in proper operating condition and I’m confident in their abilities to keep it going for a long time! More
Other Employees Tagged: Brian Smith, Chris Maritt, Rocky Padilla, Kenneth Dusang, Richard Smith , Ashley
August 27, 2024
Service staff are customer oriented. They try to give you adequate information and realistic timelines. No woofin' - just solid information.. They try to give you adequate information and realistic timelines. No woofin' - just solid information.. More
Other Employees Tagged: Brian Smith, Rocky Padilla
August 27, 2024
On time and performed all requests. Explained the things that needed to be addressed at this time. Explained the things that needed to be addressed at this time. More
Other Employees Tagged: Brian Smith, Rocky Padilla, Richard Smith
August 23, 2024
Jacob was extremely helpful and the dealership was able to get me in for an emergency service visit. I was on travel for business and within 2 days they had the new part installed and had me back on the ro to get me in for an emergency service visit. I was on travel for business and within 2 days they had the new part installed and had me back on the road. Jacob really made a stressful situation less so and really took the time to make sure I was safely back on the road. I highly recommend this dealership and especially the service department! More
Other Employees Tagged: Rocky Padilla
August 15, 2024
Very informative and helpful employee. He is ver my knowledgeable and great at explaining what has happened with your vehicle. You can tell that he takes pride in his work. He is ver my knowledgeable and great at explaining what has happened with your vehicle. You can tell that he takes pride in his work. More
Other Employees Tagged: Rocky Padilla
August 13, 2024
There were some technical challenges but we had a service car available- thank you, Jacob! car available- thank you, Jacob! More
Other Employees Tagged: Brian Smith, Rocky Padilla
August 12, 2024
Where do I even begin? Everything was wrong from the start, beginning with ordering the part from Chaz. Ended with them "fixing" the issue by 'giving' me the key fob I didn Everything was wrong from the start, beginning with ordering the part from Chaz. Ended with them "fixing" the issue by 'giving' me the key fob I didn't order to begin with. I've been going to this VW location for years but after this, I'm not sure I'll ever go back. More
Other Employees Tagged: Brian Smith, Rocky Padilla, Richard Smith , Chaz, zero stars