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Jacob Ranjel
Jacob Ranjel at Oklahoma City Volkswagen
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Jacob Ranjel

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.7
78 Reviews
4.7

78 Reviews

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78 Reviews of Jacob Ranjel

May 17, 2023

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Jacob provided excellent customer service as always. I recommend scheduling service with him for all of your needs. More

by ANDY.WILSON
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Recommend Dealer
Yes
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May 19, 2023

Oklahoma City Volkswagen responded

Andy, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We are so happy to hear that Jacob provided excellent customer service during your recent visit to Oklahoma City Volkswagen! Thank you for choosing our dealership for your service needs and for recommending Jacob. We appreciate your feedback and look forward to assisting you again in the future. Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 12, 2023

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Fabulous Service. Honest and very helpful employees at this VW dealer We had a great experience and will continue with your services. Thank you More

by kewilsoncj
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Matt Silvernail, Kevin Lindsay

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May 15, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! At Oklahoma City Volkswagen, we greatly appreciate your kind review! We are thrilled to hear that you found our employees honest and helpful during your experience with us. Thank you for your business, and we look forward to serving you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 06, 2023

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I always love coming to the Volkswagen dealership because the atmosphere is so warm and friendly! Customers are always greeted with a lovely smile! More

by abrookings54
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith

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May 08, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're grateful for your five-star recommendation! We're glad to hear you had a warm and friendly experience here at Oklahoma City Volkswagen. Our team loves greeting customers with a smile and making them feel at home. Thanks for choosing us for your automotive needs! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 25, 2023

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Excellent service, I had a big problem with my car and in a week they were able to fix it. More

by wil7121
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Recommend Dealer
Yes
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Apr 26, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We hope your vehicle is working well now and look forward to your next routine appointment! Thank you! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 31, 2023

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Employee Rating

Brian and Jacob were great! Great customer service! In and Out and transparent! Will continue to bring our car for service! More

by cdorman0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith

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Apr 03, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Brian, Jacob & the rest of our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 17, 2023

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Way over priced! !!! Tried to sell me a $600 plus bill to adjust a seat belt. Neighbor & I fixed it in less that 5 minutes with a 17mm wrench! Won't be back!! More

by obthomas514
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Recommend Dealer
No
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Mar 20, 2023

Oklahoma City Volkswagen responded

Owen, thank you for visiting the Oklahoma City Volkswagen service department! We appreciate you providing feedback that continuously helps us improve! Our OKCVW team thoroughly read your feedback! Our OKC VW team apologizes you felt our pricing was high. Our service advisor provided you with the repair cost and a detailed report of recommendations needed for your vehicle with a high severity level for the 2005 beetle. Customers can approve only the repairs they see fit for their Volkswagen or only the requested ones. Our service team must ensure all repairs meet higher standards, and only a certified VW technician should complete repairs involving safety items like seat belts. Our Oklahoma City Volkswagen team offers financing options available for more extensive repairs! If you want more information about that, please do not hesitate to contact us! Our Oklahoma City Volkswagen team is here to serve you! Thank you! Serving You and Nothing Else!” Your Oklahoma City Volkswagen Team

March 17, 2023

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They were awesome even with how busy they were. I was notified immediately once my car was complete since I waited in the waiting room. More

by Misti-odell
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Matt Silvernail, Kevin Lindsay

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Mar 20, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 17, 2023

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Employee Rating

OKC Volkswagen has great personal service from expert mechanics. My visits always cost less than I expected. More

by kentgordon
Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Matt Silvernail, Kevin Lindsay

Helpful
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Mar 20, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you continue to choose your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 05, 2023

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This is the best VW service center in the in OKC metro. Fast, professional and courteous. More

by jon58
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith

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Mar 07, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 18, 2023

Dealership Rating
Employee Rating

A Very Friendly Group to Work with from Sales with Julius to Finance Team and Jacob in the Service Dept👍 More

by VWLove63
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julius-Sales

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Feb 20, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Julius, Jacob & the rest of our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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