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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.4
884 Reviews

884 Reviews of Oklahoma City Volkswagen - Service Center

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July 27, 2021

Great service and very friendly manner. I was at a Honda dealership the day before with my wifes car and I have to say the service level was terrible compared to OKC VW. More

by g.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Blackmon
Jul 27, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oklahoma City Volkswagen. Please don't hesitate to reach out if you need anything else. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

July 27, 2021

This was my second experience with the service dept and both times the service I received was outstanding. I will definitely return to this dealership for service needs on my VW. More

by osufans5
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jul 27, 2021 -

Oklahoma City Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

July 20, 2021

Employees were very Friendly and provided Excellent customer service. very satisfied and will continue to use service department. Provided better service than where I bought my car. More

by m.thederahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jul 22, 2021 -

Oklahoma City Volkswagen responded

Thank you for your business and this review. We're happy to hear Brian and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

July 20, 2021

The service at this dealership is great. I get the appointment I want, and they do the work in a timely manner. Also they get it right the first time so I do not make repeated trips. And I love that More

by GHITA280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jul 22, 2021 -

Oklahoma City Volkswagen responded

Ghita, Thank you for your very kind review. Brian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oklahoma City Volkswagen. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

July 19, 2021

Usually quick and easy to work with. They even gave me a ride to work one morning when I had to leave my car for the day. More

by abcrawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Jul 20, 2021 -

Oklahoma City Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

July 19, 2021

I scheduled an oil change and service for a recall. My husband was there for a hour and a half. He went to look to see if our car was done it was just sitting there no one working on it for awhile. He a More

by iloveleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
July 13, 2021

A+ service. The team worked around to provide the fastest service at a competitive price in regards to installing my trailer hitch. Strongly recommended. The team is friendly and will help you with all your More

by dabdoub.andres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Matt Silvernail
Jul 14, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for your excellent review! We are so glad that Brian and Matt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oklahoma City Volkswagen. Please don't hesitate to reach out if you need anything else. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

July 12, 2021

I was kept updated about what my car needed and I was given options on the repairs. It is nice having a place to have your car repaired that you trust. More

by WHOOMAMA40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Jul 12, 2021 -

Oklahoma City Volkswagen responded

Thanks so much for your review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We are honored that you trust us with your car! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

July 12, 2021

Always friendly and helpful. I appreciate the great customer service when I go in for service. They call or come find me before doing anything extra to give me the option to opt in or out. More

by MISTY.MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jul 13, 2021 -

Oklahoma City Volkswagen responded

Misty, Thank you! Brian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oklahoma City Volkswagen. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

July 06, 2021

Everyone at OKCVW is positively awesome. One of the last places where the customer is actually important. More

by stytgat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Tammy Chadwick, Brandon Blackmon
Jul 06, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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