Oklahoma City Volkswagen - Service Center

Service rep was friendly and informative. Service was fast and thorough. Customer wait room was comfortable, and well appointed. We always have a good experience with our car here. fast and thorough. Customer wait room was comfortable, and well appointed. We always have a good experience with our car here. More

Once again, as always, Dave, Tammy and Brian provided excellent customer service! We are always treated with courtesy and greeted with smiles (under masks). Thanks again! excellent customer service! We are always treated with courtesy and greeted with smiles (under masks). Thanks again! More

Bad service and my car is still leaking fluids. The problem was never fixed I been there 3 times for the same fluid leak. Problem has not been solve problem was never fixed I been there 3 times for the same fluid leak. Problem has not been solve More

Okc VW service Department has always taken care of us on both VW's that we own. The service team is always professional and friendly both VW's that we own. The service team is always professional and friendly More

AS per usual the team at OKC VW took great care of myself and the vehicle I purchased there 14 years ago. I am always happy to when I leave knowing my vehicle was well looked after!!1 and the vehicle I purchased there 14 years ago. I am always happy to when I leave knowing my vehicle was well looked after!!1 More

Brian Smith did an excellent job explaining what our car needed repaired and did an excellent job keeping us updated on all aspects of the repair. He is professional, friendly, honest and truly cares about needed repaired and did an excellent job keeping us updated on all aspects of the repair. He is professional, friendly, honest and truly cares about his customers! More

Tammy and Brian were very attentive and helpful. Although it took a bit to recieve my part ( they had to order it from Germany) they stayed in touch with me and got me a loaner vehicle while they w Although it took a bit to recieve my part ( they had to order it from Germany) they stayed in touch with me and got me a loaner vehicle while they waited for the part to arrive. I highly recommend them!! More

Easy and excellent service ,very friendly staff and great customer service that’s what a car dealership should be for their customers, thank you so much for your dealership customer service that’s what a car dealership should be for their customers, thank you so much for your dealership More

cant contact the service department. Got a "we'll call you back" on the first call, got someone that had to "return my call" the second time, and never got the call back that I was waiting on. The servic you back" on the first call, got someone that had to "return my call" the second time, and never got the call back that I was waiting on. The service department is inaccessable. More

No problems, no issues. Thanks for the great customer service! Your willingness to meet the customers needs and provide a quality experience is much appreciated. service! Your willingness to meet the customers needs and provide a quality experience is much appreciated. More