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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

Overview
Employees
Reviews
4.1
6,103 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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15500 W 117th Street

Olathe, KS

66062

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Showing 6,103 reviews

January 13, 2024

Friendly and efficient The staff was friendly, they were able to schedule my oil change right away. More

by amandaholtgraves
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder, Joshua Scudder
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Amanda! Thank you for leaving us this five-star review and kind words about our service team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

January 13, 2024

Brutal. Schedule an appointment but 'that's not the day we work on it, just the day you bring it in'. Check back a couple of days later...'it will be 7 days, More

by TYLER62
Recommend Dealer
No
Employees Worked With
Shawn King, Shawn King
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience. It's important for us to provide timely and efficient service, so it's disappointing that we didn't meet those expectations in this case. We understand the inconvenience of being without a vehicle, especially when you rely on it daily for work and other commitments. If you'd like to discuss this further or have any questions or concerns, please don't hesitate to reach out directly. Thank you, Tony Acock - Service Manager - 9137803700

January 13, 2024

Kassidy was excellent good communications. However, took 2 hours for oil change. Done don't ask for more More

by binghamhoward
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your feedback! It's great to know that Kassidy provided excellent communication during your visit at Olathe Dodge Chrysler Jeep Ram. We apologize for the wait time on the oil change and will work towards improving this aspect of our service moving forward. Thank you!

January 13, 2024

We have been waiting several weeks on a part for a brand new grand Cherokee. Very frustrating. More

by hegartydavid2
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
Report | Print
Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi David, We're disappointed to hear you feel this way and we appreciate your patience with us. We strive to provide the best care to our customers during staffing and product shortages. We encourage you to reach out directly to discuss this experience and find a resolution. Thank you, Tony Acock - Service Manager - 9137803700

January 13, 2024

5 Awesome! Everyone was very friendly and helpful Awesome! Everyone was very friendly and helpful. I told them what I was looking for and they found a perfect t More

by Ashleymr5
Recommend Dealer
Yes
Employees Worked With
5
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know our team at Olathe Dodge Chrysler Jeep Ram was able to help you find the perfect truck! Thanks for sharing your experience with us. Safe travels in your new ride!

January 13, 2024

Serviced my car faster than I thought they would and went great Will definitely come back! More

by mmagerl1
Recommend Dealer
Yes
Employees Worked With
Rainer Moje, Rainer Moje
Report | Print
Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

January 13, 2024

I've already done this once in a survey and an email. My experience was terrible. More

by dwaynecrrll
Recommend Dealer
No
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
Report | Print
Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about that and hope you will reach out to us to discuss these concerns in more detail. We want to help resolve any issues and ensure a five-star experience next time. Thank you, Tony Acock - Service Manager - 9137803700

January 13, 2024

Came and got a quick oil change and they did the trick. Job well done. More

by idriveadodge
Recommend Dealer
Yes
Employees Worked With
Rainer Moje, Rainer Moje
Report | Print
Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

January 13, 2024

I had to come pick my car up on Friday without anyone looking at it and bring it back on Monday More

by RCARBAH
Recommend Dealer
No
Employees Worked With
Rainer Moje, Rainer Moje
Report | Print
Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi, We're sorry to hear about this experience. We welcome the opportunity to resolve these concerns and regain your confidence in us and hope you will reach out when you have the chance. Thank you, Tony Acock - Service Manager - 9137803700

January 13, 2024

The visit was quick and efficient and the sales reps were nice and polite. Sales team appeared very knowledgeable. More

by Rick S
Recommend Dealer
Yes
Employees Worked With
Braulio Rivas, Braulio Rivas
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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Rick, we're glad to know your visit was quick and efficient at Olathe Dodge Chrysler Jeep Ram. Thanks for recognizing our knowledgeable sales team!

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