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Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
1,779 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,779 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
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April 17, 2024
Josh was great to work with. Great customer service. Will be back to this dealership. Great customer service. Will be back to this dealership. More
by fdgross3
Verified CustomerEmployees Worked With
Helpful April 17, 2024
They forgot to reset oil light after oil change. They also didn’t fix speaker as they said they did. So, when we got home that night, the oil light was still on and the speaker didn’t work. These w They also didn’t fix speaker as they said they did. So, when we got home that night, the oil light was still on and the speaker didn’t work. These were the two primary reasons we brought the car in so now we have to go back again and the whole day was basically a waste. They also forgot that they had shuttled me to my office. If I hadn’t called, they would have forgotten to pick me up at the end of the day. It was hard to get hold of them throughout the day Lastly, they offered for me to do more services to the vehicle to help stay ahead of things breaking. That said, it felt really awkward and forced. He turned the paper over and wrote the costs on the back. It all happened so fast and felt like more of a sales pitch than serving the customer, so I declined. Collectively, felt like a waste of time. That said, the shuttle drivers were both very friendly and pleasant to deal with. More
by morganburau
Employees Worked With
Other Employees :
Don’t know the names and their pictures aren’t above.
April 16, 2024
Joshua was an excellent I can’t say that for your service manager Tony who doesn’t return calls ! The service dept overall is very good Joshua was very responsive and heart on follow up manager Tony who doesn’t return calls ! The service dept overall is very good Joshua was very responsive and heart on follow up More
by Cary Hall
April 16, 2024
They did a good job and got it fixed quickly since this van is critical to my business as I had asked of them van is critical to my business as I had asked of them More
by ksbuning78
April 16, 2024
The facility is very clean and comfortable. Staff are friendly, professional and helpful. Staff are attentive to customer needs and preferences. Staff are friendly, professional and helpful. Staff are attentive to customer needs and preferences. More
by D. Krone
April 15, 2024
I made an appointment online for an oil change and rotation along with.two warranty items to review. I was told that the warranty items could not be addressed because the vehicle could not be moved fr rotation along with.two warranty items to review. I was told that the warranty items could not be addressed because the vehicle could not be moved from the oil change area to a technician. No option to address the warranty items. And I no was told the adviser who made my appointment had quit. More
by reedplate57
Employees Worked With
Raymond Aranf
April 14, 2024
The Express service was fast, which I needed that day due to another appointment! Friendly, helpful. Cameron Explained everything. to another appointment! Friendly, helpful. Cameron Explained everything. More
by carmeta.d.shaw
Employees Worked With
April 13, 2024
The customer service was great , super friendly and professional! Service was quick and thorough. Thanks professional! Service was quick and thorough. Thanks More
by dwweick
Employees Worked With
April 12, 2024
My service was good. It was all day though. Wish someone offered me a ride home It was all day though. Wish someone offered me a ride home More
by Sputnik1952
April 11, 2024
Poor communication during visit. Low quality work including disconnecting running boards, not resetting oil life, not changing inflation of rotated tires. Low quality work including disconnecting running boards, not resetting oil life, not changing inflation of rotated tires. More
by david.seematter
Employees Worked With
