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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

Overview
Employees
Reviews
4.1
6,132 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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15500 W 117th Street

Olathe, KS

66062

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Showing 6,132 reviews

November 09, 2023

Everything went perfect, oil change and tire rotation. Last time I was here I think they forgot about me. Service manager took care of me. More

by jebock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen
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Nov 09, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We're glad to know your recent visit for an oil change and tire rotation went smoothly at Olathe Dodge Chrysler Jeep Ram. We appreciate the feedback and see you again! Have a great ride!

November 09, 2023

The engine light I ask to be checked was not checked and reported to me. The inspection was screen shot and sent to me she was not sent via email. More

by jacobcorrigan35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Eagles
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Nov 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for reaching out, Jacob. I'm sorry to hear about these concerns and would like to make sure they get addressed for you. When you have a moment, would you please contact me directly? Thanks again, Tony Acock - Service Manager - 9137803700

November 09, 2023

Olathe Dodge jeep Has always helped me and been great , this now my 3rd jeep from there More

by DENISEBARLOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Roark, Dawson Leimkuhler, Chris Clark
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Nov 09, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Denise, thank you so much for trusting the Olathe Dodge Chrysler Jeep Ram team with your loyal business! We hope you enjoy your newest Jeep and look forward to working with you again next time!

November 09, 2023

Had me in and out quick on a warranty recall repair. Easy peasy. Fourteen fifteen More

by drews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Eagles
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Nov 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for leaving us such a great review, Drews! We look forward to assisting you again! - Olathe Dodge Chrysler Jeep Ram

November 09, 2023

Chris was friendly and helpful but other staff seemed preoccupied. I had an appointment and after going to the former service center had to wait a long time just to find out if I was in the right locatio More

by emily.gibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to read about your experience. We strive for efficient and attentive service, so it's disappointing that we didn't meet those expectations during your visit. Your feedback is valuable as it helps us improve our services moving forward. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly at any time. Thank you, Tony Acock - Service Manager - 9137803700

November 08, 2023

The service was quick, efficient, and courteous. I had a vibration issue and it was diagnosed and the part ordered. More

by dadiutori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze
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Nov 08, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that you had a quick and efficient service experience at Olathe Dodge Chrysler Jeep Ram. Thanks for trusting us with your vehicle's needs!

November 08, 2023

Olathe Dodge has taken care of us since about 2010. The work Saturday, 11/4 , was completed in a timely manner. More

by William (Bill) Courter
Recommend Dealer
Yes
Employees Worked With
Michael Caudill, Michael Caudill
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Nov 08, 2023 -

William (Bill) Courter responded

Michael was courteous and quick to get our Jeep entered for service!

Nov 08, 2023 -

William (Bill) Courter responded

We appreciate having Olathe Dodge to trust for nearby and reputable service. We especially appreciated the quick service a couple months ago after we had to leave the Jeep at the dealership lot for a new battery on a Sunday afternoon after having had AAA jump it for us while running errands. We drove it about twenty miles in order to get our other car so we could drop it off, and I hoped, throw a little charge to the battery so the service department would not have to jump the car, but I know the service department still had to jump it to get it into the service department. So, we appreciated the extra effort it took.

Nov 08, 2023 -

William (Bill) Courter responded

We have taken our vehicles to Olathe Dodge for service since about 2010 and have always found the service department to be trustworthy and eager to help .

Nov 08, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Bill, thank you so much for your continued trust in the Olathe Dodge Chrysler Jeep Ram team! We're truly appreciative of all your support over the years and look forward to continuing to serve you in the future. See you next time!

November 06, 2023

I waited 3 hours for an oil change. Only to have to come back that afternoon for another hour & a half because the tech didn't put my oil filter back on right. Then when I asked what wa More

by Tricia P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn King
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Nov 06, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Tricia, We're really sorry to read about your experience. Waiting that long for an oil change is not the standard we aim for and it's disappointing to know you had this issue with us. We'd like a chance to make things right - please reach out directly so we can discuss further how best to resolve this situation. Thank you, Tony Acock - Service Manager - 9137803700

November 06, 2023

They charged me for checking my noise from the front tire and they told me that it was nothing and I 175 dollars and I had to take it to another workshop to get it fixed I think they didn't even check my car More

by elid414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Blaze, Shawn King, Michael Caudill, Kayla Eagles, Stan Wilhite, Tony Acock, Blake Cromwell, Kassidy Kroesen, Rainer Moje
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Nov 06, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Eli, We're sorry to read about your experience. It's important that our customers feel confident in the service they receive and it sounds like we fell short this time. We'd appreciate an opportunity to discuss this further with you and address any concerns directly - please reach out when convenient for you. Thank you, Tony Acock - Service Manager - 9137803700

November 04, 2023

Very poor communication when my vehicle was being service. Also tried to charge me more than what the quote was that I had been given just 3 hours earlier. More

by kgkaufman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn King
Report | Print
Nov 06, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to read about your experience with our service department. We strive for clear communication and transparency in pricing, so it's disappointing to see we fell short during your visit. I'd like the opportunity to address this directly and ensure any misunderstandings are cleared up - please feel free to reach out at a time that works best for you. Thank you, Tony Acock - Service Manager - 9137803700

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