Olathe Dodge Chrysler Jeep RAM

I went up there on Thursday, replaced what they said was wrong. Today, Saturday, my car broke down with the exact same issue and lights coming on. Only this time I was hundreds of miles away from home, stra wrong. Today, Saturday, my car broke down with the exact same issue and lights coming on. Only this time I was hundreds of miles away from home, stranded on the side of the road in Oklahoma with my small kid and wife. I called the dealership 5 times today, and could not reach a service advisor. I told the receptionist what happened and she just sent me to a voicemail. Now my car is at a different dealership, waiting until Monday to be serviced. I had to rent a car and now I will have to go back to Oklahoma to get my car that is having the same issue that Olathe Dodge/Jeep said that they “fixed”, only 2 days later. More

My last oil change they forgot to top off my windshield fluid. This time I checked in online for an oil change. It still took over two hours. Didn’t top off windshield fluid again and didn’t reset the oil fluid. This time I checked in online for an oil change. It still took over two hours. Didn’t top off windshield fluid again and didn’t reset the oil change reminder. More

He was very nice and helpful. He helped my daughter also. She said he was so much nicer than the previous guy she had. He helped my daughter also. She said he was so much nicer than the previous guy she had. More

Not only does the vehicle I purchased have 3 issues I’ve been left to solve the problems on my own. I wish I would have never bought the vehicle. Only correspondence I’ve gotten from Gretchen was to tell me been left to solve the problems on my own. I wish I would have never bought the vehicle. Only correspondence I’ve gotten from Gretchen was to tell me to score he well on the surveys, even though she told me she would be in contact with answers to my issues with the maps on the car. She brushed off what has turned into a major headache of an issue with the vehicle. When I contacted them about the issues I was left to “call a service center”. Unhappy with the service I received after the sell, before and during the purchase they were great. More

Express oil change went smoothly. Enjoyed the new waiting room area. Couple issues with the actual oil change but nothing major. Enjoyed the new waiting room area. Couple issues with the actual oil change but nothing major. More

Excellent customer service! ! Speedy’and great location! Service advisor did a nice job!! I always come to this dealership for service!! ! Speedy’and great location! Service advisor did a nice job!! I always come to this dealership for service!! More

Charge for repair was significantly higher than quoted. Told it would be $175 to diagnose and charged me $300! Got in my car and it smelled like smoke. Told it would be $175 to diagnose and charged me $300! Got in my car and it smelled like smoke. More

Poor overall service department. Lack of follow through. High prices backed up by low quality Lack of follow through. High prices backed up by low quality More

Shawn was courteous and very professional. He made sure that the work being done to my vehicle was done correctly and to my satisfaction. Excellent experience! He made sure that the work being done to my vehicle was done correctly and to my satisfaction. Excellent experience! More

I only take my Chrysler 300c to this place, because they know what they are doing. And they do it right. know what they are doing. And they do it right. More