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Olathe Dodge Chrysler Jeep RAM

Olathe, KS

4.1
6,113 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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15500 W 117th Street

Olathe, KS

66062

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Showing 6,113 reviews

September 26, 2023

Kayla let me know what was needed and an approximate cost. When the part came in earlier than expected, she called me back to come in early since she knew my time was limited. More

by Nan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Eagles
Sep 27, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Nan! It's great to know that Kayla was able to provide you with timely and efficient service at Olathe Dodge Chrysler Jeep Ram. We always aim for a top-notch experience! Thanks for sharing your feedback.

September 26, 2023

Received topnotch professional and timely service. Services completed were explained in detail and the courtesy car and driver were excellent. More

by moc62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jackson Blaze, Kayla Eagles
Sep 27, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you had a top-notch experience with us at Olathe Dodge Chrysler Jeep Ram! Our team is always here to provide detailed explanations and professional service. Thanks for the review, we appreciate it!

September 26, 2023

Communication with customer could be a little better. If parts are not available then please inform the cutler regarding a timeline for the service. I connect the device department three times beginni More

by minnis3034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caudill
Sep 27, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for your feedback. We're always looking to improve and we'll take note of your comments about communication. Our team at Olathe Dodge Chrysler Jeep Ram is committed to providing top-notch service, so we appreciate you bringing this up. Have a great day!

September 25, 2023

2017 Jeep Cherokee 38K miles. Had huge oil puddle in garage after oil change. Took car back next day & tech said was due to poor clean up & didnt effect oil level in car. LIES!! 5 More

by pmac1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 27, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

I'm really sorry to hear about your experience. We strive for excellence in our service department and it's clear we fell short during your visit. I understand how this could cause concern and will make sure the situation gets looked into & addressed with our team. Please contact me directly if you'd like to discuss the situation further. Respectfully, Jacob Todd - Service Manager - 9137803700

September 24, 2023

Was a very friendly and clean place. Shawn was very helpful and explained what my Jeep needed. More

by shadow1996gerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze, Shawn Klein
Sep 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to hear Shawn was helpful to you during your visit! Thanks for trusting Olathe Dodge Chrysler Jeep Ram with your Jeep and please don't hesitate to reach out if we can be of service again in the future!

September 24, 2023

Great experience. William and the dealership always go above and beyond. From service to purchasing a new vehicle, they treat customers with the utmost courtesy. More

by RUSTY.BROWN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
William Nicholson
Sep 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Rusty, we're delighted to know that William and the team at Olathe Dodge Chrysler Jeep Ram provided you with an exceptional experience. We appreciate your kind words and look forward to serving you again next time!

September 23, 2023

Walked in without an appointment and got oil chang d and was done in less than an hour and a half. Friendly staff. More

by dianelfraser1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Sep 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Diane, it's great to know our team at Olathe Dodge Chrysler Jeep Ram was able to assist you promptly and efficiently. Thanks for sharing your experience!

September 23, 2023

Always great service. Prompt. Never have an issue. I would recommend to anyone to get their vehicle serviced there More

by doug.mounday
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings, Ashton Jennings
Sep 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your kind words and recommendation! Our team at Olathe Dodge Chrysler Jeep Ram is always here to provide great service. Thanks for choosing us for your vehicle's needs!

September 22, 2023

Josh was great! Very personable and no pressure whatsoever. Very friendly and knowledgeable with the vehicles on his lot. More

by rpjdeleeuw
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Dunn, Daryl Posey, Josh Hamblin
Sep 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We're glad to know you had a great experience with Josh at Olathe Dodge Chrysler Jeep Ram. We'll see you next time! Have a great ride!

September 22, 2023

Terrible experience with oil change and recall. Recall took several days to complete. Lack of communication from Shawn during the first day as to what was going on. Oil change (I believe) was done More

by rob.bryer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Klein
Sep 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Rob, We're disappointed to read about your experience with the oil change and recall service. It's clear we missed the mark in communication and follow-through during your visit. We're committed to making things right for you, so please reach out directly when it's convenient for you. Thank you, Jacob Todd - Service Manager - 9137803700

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