Olathe Dodge Chrysler Jeep RAM

Tracy was responsive and asked excellent qualifying questions. He found me the right car at the right price. questions. He found me the right car at the right price. More

They worked hard to get parts for my ecodiesel fuel pump recall. Staff very friendly and Stan my service advisor went out of his way to handle my warranty claim. Definitely will continue to use them recall. Staff very friendly and Stan my service advisor went out of his way to handle my warranty claim. Definitely will continue to use them More

Great dealership and mike was is an excellent sales person Delivery and finance process excellent person Delivery and finance process excellent More

Service took longer than expected. Chris said that he entered data incorrectly. Wasn't notified when parts were delivered. Chris said that he entered data incorrectly. Wasn't notified when parts were delivered. More

Jesse was aswsome ! !! He is very professional with his work!!! Great Job !!! A great experience overall. !! He is very professional with his work!!! Great Job !!! A great experience overall. More

Poor communication is the major problem. Face to face all seems fine, once you leave they forget you… After 3pm it’s like the phone system goes off line… I sensed a true frustration betwe Face to face all seems fine, once you leave they forget you… After 3pm it’s like the phone system goes off line… I sensed a true frustration between the different departments, phone operators, parts and service reps… The service reps seem to be reactive in their service plan rather than proactive … For example when I would call after the time I was supposed to have been updated on service progress Service advisor gets on the phone, starts conversation by “what is going on” Gee I don’t know you tell me, what other reason would I be calling for? I was glad to get my truck out of there, so far truck runs fine. More

I was greeted immediately upon entering the dealership. Offered water and a place to get comfortable. Transaction went as planned…No surprises. Offered water and a place to get comfortable. Transaction went as planned…No surprises. More

I turned my vehicle in at 7:30am, with an appointment and didn’t get a diagnosis of the issue until 6pm and was charged $290. I got the same diagnosis from another service center within 15 minutes for free o didn’t get a diagnosis of the issue until 6pm and was charged $290. I got the same diagnosis from another service center within 15 minutes for free on another day. I get the feeling these guys plugged it in and failed to do any research into whether a sensor was bad or whether it was a bad part. More

Very poor communication and customer service. I had to call to get my own updates and most of the time had to leave a message. After not getting responses, I would have to go to the dealership in I had to call to get my own updates and most of the time had to leave a message. After not getting responses, I would have to go to the dealership in person to find out what was going on with my vehicle. 9 days later the vehicle still wasn’t even ready to be worked on. More

Your dealership has been very helpful with our Jeep. Joshua Scudder, was very helpful getting our vehicle fixed and back to us. I would recommend your dealership, and Joshua the service writer. Thank Joshua Scudder, was very helpful getting our vehicle fixed and back to us. I would recommend your dealership, and Joshua the service writer. Thank you for the quality repair. More