Olathe Dodge Chrysler Jeep RAM

We can't say enough good things about Olathe Jeep, from initial contact with Jason all the way through with Gretchen and Al in finance. THIS IS A TOP NOTCH PROFESSIONAL AND COURTEOUS DEALERSHIP FROM START initial contact with Jason all the way through with Gretchen and Al in finance. THIS IS A TOP NOTCH PROFESSIONAL AND COURTEOUS DEALERSHIP FROM START TO FINISH. More

Please remove me from all your contact lists and customer lists. Super disappointed with ODCJR. My first Chrysler vehicle and my first experience with ODCJR. As it turns out, at least the latter will als lists. Super disappointed with ODCJR. My first Chrysler vehicle and my first experience with ODCJR. As it turns out, at least the latter will also be my last. Specifically made a service appointment in advance, which had to be several days out. I was fine with that. However, upon arrival, I had to wait nearly 20 minutes just to get checked in. So did the person who was picking me up, i.e. two people's time wasted. Two "service advisors" were sitting fat and happy in their chairs doing absolutely nothing, and instead of helping me, when I approached them, they told me I had to wait for the one guy who was actually doing something and who was busy. BTW, when I came back to pick up my vehicle at the end of the day, those same two people were still sitting in the same chairs, still doing nothing but staring out at the horizon. Maybe they were glued to the seats?? What an absolute mockery of service! No wonder a simple oil change cost nearly $100, which is double what I used to pay for my last vehicle (I miss my Chevy!). Someone has to pay for those people sitting around all day long, but it's not going to be me. I also wanted to have an annoying rattle in the car diagnosed but was told it might not happen since you were "down a couple of technicians". The one working advisor said he would call me with an update and/ or when the vehicle was ready. Nobody ever called. I finally called you about 5 pm to see if I might get my vehicle back before you close at 6? Predictably, they were unable to confirm anything about the rattle, but said if I left the vehicle another day, perhaps someone could look at it. I asked whether at least the oil change had been done? Advisor stuttered around, said he wasn't sure but thought so. I obviously opted to come pick my vehicle up that evening. I noticed in the cashier's lounge there were a bunch of ticked off customers, at least one got in an argument with an advisor, and it sounded like his experience pretty much mirrored mine. And the kicker is, instead of a good service experience, I am now being flooded with spam e-mails from you guys and carfax! Nice going, adding insult to injury! Again, that's why I am demanding you take me off all your lists and not sell my contact info to anyone! I won't be back, and rest assured, I will share my ODCJR experience with the world. More

Very friendly and very willing to work with us made the buying process very easy. Did a great job explaining everything they were doing to make sure we completely understood buying process very easy. Did a great job explaining everything they were doing to make sure we completely understood More

Very good customer service. Work was done in a timely manner. My experience from the purchase of my truck to any service has been excellent. manner. My experience from the purchase of my truck to any service has been excellent. More

They have always done a great job servicing our vehicle! Lindsay was knowledgeable, friendly and courteous. She explained everything and gave me the choice as to whether or not to do a specific task Lindsay was knowledgeable, friendly and courteous. She explained everything and gave me the choice as to whether or not to do a specific task More

Been Really nice to me polite answer the questions I ask overall just good business with you all thanks for your work and hospitality I would come back overall just good business with you all thanks for your work and hospitality I would come back More

Terry was a great salesman to deal with. My wife does not enjoy car buying and she even said that was probably the most pleasant car buying experience we have had. Never felt pressured and Terry got us a gre enjoy car buying and she even said that was probably the most pleasant car buying experience we have had. Never felt pressured and Terry got us a great deal on exactly what we wanted. Thank you for your help!! More

This was the single best car buying experience of my life and I am old! Honesty, integrity, trustworthiness, these are all words that come to mind when I think of Mike Powers. We drove over 3 hours to deal and I am old! Honesty, integrity, trustworthiness, these are all words that come to mind when I think of Mike Powers. We drove over 3 hours to deal with Mike and we will do it again! More

Nicest people, this was the best experience I have ever had at a dealership!!! Will definitely be back the next time I need another vehicle. had at a dealership!!! Will definitely be back the next time I need another vehicle. More

Great experience. Ronnie was polite, genuine, knowledgeable, professional, and went above and beyond. I look forward to purchasing another vehicle from Olathe Dodge Chrysler Jeep Ram in the futur knowledgeable, professional, and went above and beyond. I look forward to purchasing another vehicle from Olathe Dodge Chrysler Jeep Ram in the future. More