Olathe Dodge Chrysler Jeep RAM

Late and incomplete work 1. Work was not done on time. 2. Not all tasks were completed. 3. I had to call the dealership to get status updates. I did not hear from the servi 1. Work was not done on time. 2. Not all tasks were completed. 3. I had to call the dealership to get status updates. I did not hear from the service advisor. More

Great Service Great experience. Gave me the details I needed to make decisions. I feel comfortable that my car is winter and trip ready. This was really no hassle a Great experience. Gave me the details I needed to make decisions. I feel comfortable that my car is winter and trip ready. This was really no hassle and great service.... More

Great experience Michael was very pleasant and kept me informed during my service experience. Great customer service! I will definitely be back for my future service n Michael was very pleasant and kept me informed during my service experience. Great customer service! I will definitely be back for my future service needs. More

New Rubicon I really appreciate how Chris and the staff at Olathe Jeep treat their customers. No pressure to commit before understanding all options, no pressure I really appreciate how Chris and the staff at Olathe Jeep treat their customers. No pressure to commit before understanding all options, no pressure from the Finance manager to purchase extended service contracts etc. The staff went about and beyond to make purchasing my new Jeep Rubicon a great experience. Will definitely purchase from this dealer again. More

Noticiable Difference in Customer Buying Experience! When we walked into Olathe Dodge after spending over two hours at another Dodge and Ford dealership in Kansas City waiting on the sales person(s) to c When we walked into Olathe Dodge after spending over two hours at another Dodge and Ford dealership in Kansas City waiting on the sales person(s) to come back to us, and then walking around in the cold, windy weather looking for the model and style of truck I wanted, we were struck by the immediate difference in customer care as someone came up to ask how they could help us. We were introduced to Karl Petersen, who sat down with us, and asked me what I was looking for in a truck. Karl took my list and then went to his computer to find just what I was looking for! Instead of having to find the vehicle myself walking around the lot, I was presented with options right there in the warm showroom office. We then were able to go see the truck we were interested in. Karl knew everything about the truck (again, a very noticiable difference from our previous experience), and was able to go over how everything worked as he gave me keys to do a test drive. When we said YES, the dealership got to work on getting our paperwork ready, and detailing the truck so it was ready to go when we finished signing everything. In less time than we had spent at the previous dealers, we had found and purchased the perfect vehicle for us! We walked out with a handshake and a big smile for all of us. When all parties feel good about the transaction, you know you went to the right place! Thank you, Karl and Olathe Dodge! More

Purchased a 2019 Jeep Wrangler - worked with Nugene Nugene was outstanding. An A+ communicator. He was alway uber-professional and handled his business according to the golden rule. The journey to ou Nugene was outstanding. An A+ communicator. He was alway uber-professional and handled his business according to the golden rule. The journey to our new Wrangler was not without a few bumps in the road due to some manufacturing issues. Despite those issues, Nugene was always available to answer questions. If you plan on buying a jeep, ask for HIM. You will be thankful you did. More

Great no hassle experience I went to the dealership looking to trade in my Jeep Grand Cherokee for a newer Grand Cherokee and was greeted promptly by Bri. She really made me and I went to the dealership looking to trade in my Jeep Grand Cherokee for a newer Grand Cherokee and was greeted promptly by Bri. She really made me and my husband feel welcome and at ease. She listened to my wants and needs and got me into the vehicle I wanted quickly and with absolutely no hassle. What a great car buying experience with both Bri and Daniel. I cannot say enough about how well the whole experience went. I will definitely recommend this dealership and Bri to our friends. More

Excellent experience as always! Michael is fantastic and always has a great attitude. The quick lane is always clean and staffed with adequate service personnel to get you in and ou Michael is fantastic and always has a great attitude. The quick lane is always clean and staffed with adequate service personnel to get you in and out quickly. Always ask if they have any coupons they can apply for a one-time oil/service. However, I do recommend getting their 4-pack of oil changes/tire rotations if you plan on keeping your vehicle for an extended period of time. Saves a little money in the end. Alberto was nice to work with on the sales side. We weren’t able to get a deal done, however he did everything he could and communicated well. Great people and great dealership. Thanks! More

Service for 2017 Dodge 2500 Had to get in quick (it was Christmas Eve), and Jessi made sure I was in and out without any time wasted. He carefully explained what needed to get d Had to get in quick (it was Christmas Eve), and Jessi made sure I was in and out without any time wasted. He carefully explained what needed to get done, and what they did. He took his time and listened to my concerns and my questions. One reason I will go back is because of Jessi and his professional attitude. More

2018 Ram purchase We were looking for a new truck and drove into Olathe Dodge's lot and met Alberto Truax. He was very pleasant to deal with and made us feel like there We were looking for a new truck and drove into Olathe Dodge's lot and met Alberto Truax. He was very pleasant to deal with and made us feel like there was no pressure to buy. I appreciated that as high pressure car lots take the fun out of buying a new vehicle. Alberto was very professional and super helpful. I would recommend him to anyone looking at a Chrysler product. More