Olathe Dodge Chrysler Jeep RAM

Excellent Customer Service I was shopping around for a new Jeep, which led me to Olathe DCJ for a test drive. I worked with Adam Riggers, who was both friendly and helpful. Afte I was shopping around for a new Jeep, which led me to Olathe DCJ for a test drive. I worked with Adam Riggers, who was both friendly and helpful. After the test drive and discussing trading in my current Jeep Patriot, Adam did a great job of keeping in contact, which eventually led to our agreement on a beautiful Jeep Cherokee! But to keep things interesting, someone had purchased that same Jeep while Adam and I were on the phone. Adam called me back immediately to let me know he'd get me the exact same Jeep (the color and all the features I wanted) and he totally came through. His enthusiasm and dedication to customer service made the entire experience pleasant, especially when it could have turned into a total bummer! I'm very happy with not only my new Jeep, but how the entire dealership conducted business. I will definitely go back to Olathe DCJ for my next Jeep! More

Bought a new 2016 Jeep Wrangler Rubicon Our sales person was very helpful from the start and pointed us in the right direction. We know what we wanted and he brought us to the right vehicle Our sales person was very helpful from the start and pointed us in the right direction. We know what we wanted and he brought us to the right vehicle the first time. Good dealership with great people. More

We'll be back!! ask for Connor - but the entire team was GREAT to work with. do you really want to spend time? going dealership to dealership - test driving, talkin ask for Connor - but the entire team was GREAT to work with. do you really want to spend time? going dealership to dealership - test driving, talking to pushy sales people (who really don't LISTEN to your needs). well - STOP IT - and visit Olathe Dodge/Jeep. They listened - had several options for us - continued to follow up and provide us with the information we needed to make a good decision. Buying a car - can be a difficult task - and who wants to PAY TOO MUCH?? Connor assisted us in our final purchase decision - was supportive from the day we met him, to about a month later when we finally did make a purchase. He made us a believer - that Olathe Dodge/Jeep reputation was earned through hard work and diligent follow up.. We'll be back for our next purchase! More

Pre-Owned department very good Though I bought a used Honda CR-V From Olatha DCJ the car was superior to any I found at other (ahem) dealers. From the sales department through fina Though I bought a used Honda CR-V From Olatha DCJ the car was superior to any I found at other (ahem) dealers. From the sales department through financing the experience was pleasant and not pushy. Thanx Travell! And of course I'm speaking of The Travell Wilson, Sales Consultant More

Replace windshield with auto wipers and remote start My dealer worked closely with my insurance adjuster and installed a new factory replacement windshield. The work involved removing and reinstalling th My dealer worked closely with my insurance adjuster and installed a new factory replacement windshield. The work involved removing and reinstalling the remote start transmitter/receiver on the windshield. All this was done at no cost to me, insurance paid the entire bill. Service was fast and all personnel were courteous. I highly recommend this dealership for auto damage repair. This is my second experience with them and both were outstanding. More

Service and Sales Departments Idiots is all I have to say. Do not ever take your vehicle to get serviced there nor buy a car there. It is unbelievable what we have been through. Idiots is all I have to say. Do not ever take your vehicle to get serviced there nor buy a car there. It is unbelievable what we have been through. More

Great salesman Brandon was a great salesman and treated us with respect. Would do business with him again. Very polite and knowledgeable. Very helpful in transferrin Brandon was a great salesman and treated us with respect. Would do business with him again. Very polite and knowledgeable. Very helpful in transferring things from one car to another Shirley More

Great dealership! I was done with looking at cars and sales people, due to bad experiences, when my husband brought me to the Olathe dealership for one last look. Ed an I was done with looking at cars and sales people, due to bad experiences, when my husband brought me to the Olathe dealership for one last look. Ed and Connor were fantastic to work with. They actually made buying a car a pleasant experience. I would highly recommend this place and especially the sales team. Very satisfied customer. More

Best dealership!! I purchased a 2015 Cherokee last March and within 3 months I experienced a vibration issue. The selling dealership wasn't helpful or willing to help I purchased a 2015 Cherokee last March and within 3 months I experienced a vibration issue. The selling dealership wasn't helpful or willing to help me with the issue. I have always had Olathe DCJ service my cars, so with persuasion from my service rep, I got the service team and sales management involved with the potential resolution. Needless to say they did not disappoint........... After trying everything possible to resolve the issue, Chrysler representatives were called in to help determine the vibration cause. After months of working through more possible answers, it was determined the vibration may never be solved, so Chrysler replaced my 2015 Cherokee with a 2016 Cherokee. Please note: Olathe DCJR had no investment since they weren't the selling dealership. But they took a very frustrated Jeep customer and turned my frustration into celebration. Not only will Olathe DCJR be my service provider..............they will be my dealership from now on. They went above and beyond what others were willing to do................ they are the best dealership!! More

Customer Satisfaction We have recently purchased two vehicles from them. One was returned three times with problems of leakage. The dealer was not able to fix the issue a We have recently purchased two vehicles from them. One was returned three times with problems of leakage. The dealer was not able to fix the issue and made good on taking the car back. We have also purchased a third car from them to replace the one returned under the lemon law. I would deal with this organization again. More