Olathe Dodge Chrysler Jeep RAM

It was clean and efficient They let me know the timing of the repairs Quickly the repairs Quickly More

I am a 5 time customer, I have had,in all of my vehicles great service ,and great experiences in finding the right vehicle. great service ,and great experiences in finding the right vehicle. More

The worst experience ever , the sells manager mike Rodriguez purposely try to sell me a damage vehicle erased the dashboard check engine ligth and make me believe they have fixed and two days later th Rodriguez purposely try to sell me a damage vehicle erased the dashboard check engine ligth and make me believe they have fixed and two days later the car broke down , they have internal scam going on thats why they were so pushy about selking me an extended warranty contact.me if you really care about knowing. More. I still have a damage radio screen that cause me to get in an accident. But is well know your dealers is know for this in 3 years 16 complaints . I should have done my research first. As an Google guide I will make sure to alert everyone how your dealers do business and try to screw hard working people over. Not very professional at all or decent people just a bunch of lying low lifes. WORST EXPERIENCE EVER . IF YOUVREALLY CARE ABOUT CALL ME AND I WILL GIVE YOU MORE DETAILS , I WOULD DEFINITELY INVASTIGATE MIKE RODRIGUES THE GUY SELLING THE GAP INSURABCE AS WELL. . ALL I SEE WALKING TO YOURBDEALERA ARE RATS!!! More

Great We have had a great experience with Olathe Dodge and are very pleased with our purchase and are very pleased with our purchase More

I was a bit disappointed this time around except for the earlier-than-promised turnaround time. The disappointment is because I was told I had an oil leak after just having it in last month and repairing a earlier-than-promised turnaround time. The disappointment is because I was told I had an oil leak after just having it in last month and repairing an oil leak that had a significant cost and then this new one being quoted at over $1,000 to repair. You also stated that my total at pickup was going to be $700 more than originally quoted in shop at drop off and said "someone duplicated a part" on there. I had also requested a tire rotation and it appears that was not done if it should have been reflected on my receipt. Finally, I had grease all over my steering well, drive shifter, and center console that I wiped off after getting into my vehicle. More

They were very professional and patient. Explained every detail Friendly, cordial, explained and answered every question we had Explained every detail Friendly, cordial, explained and answered every question we had More

It was great. Very easy Everyone answered all the questions I had and was very knowledgeable Very easy Everyone answered all the questions I had and was very knowledgeable More

Terrible communication and incompetent workmanship. I came in for an oil change, tire rotation, and to have some recall items taken care of. They found an oil leak which required replacing the valve co I came in for an oil change, tire rotation, and to have some recall items taken care of. They found an oil leak which required replacing the valve cover gasket. During the repair process, they broke a hose and incorrectly installed O-rings (causing a coolant leak). My vehicle was in the dealership for a month. There was zero proactive communication until I got upset. Only then did a manager call me (at my request) and usually, I had to call for status updates. They didn't even set me up for text updates until at least 3 weeks into the process. Terrible service and incompetent workmanship. More

The etorque MGU on my Ram 1500 Limited recently failed. I worked with service advisors Elizabeth Williams and technician Jeff Johnston to have it replaced. Elizabeth was fantastic. She truly knows what cus I worked with service advisors Elizabeth Williams and technician Jeff Johnston to have it replaced. Elizabeth was fantastic. She truly knows what customer service is all about. I am completely satisfied with the service she provided. It was a pleasure to work with her. I did not meet the technician Jeff Johnston, but he obviously is very knowledgeable. MGU replacement is technically difficult due to the complexity of the electronics involved. I have had zero issues with it since the install. I am grateful to have these fine people available for my service needs. I highly recommend them both and Olathe Ram. I also want to give a shout out to Rebecca Michel who worked tirelessly to get me a loaner vehicle while the MGU was being delivered. More

I pulled in without an appointment. They took a very good care of me. My weight wasn't very long for an oil change and rotation. I love going there always greet customer service. They took a very good care of me. My weight wasn't very long for an oil change and rotation. I love going there always greet customer service. More