Elizabeth Williams

The service was great, quick and painless. I will always go to Olathe Ram for all my needs. I will always go to Olathe Ram for all my needs. More

by Meolili Verified Customer Verified Customer

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This dealership provided excellent service when my etorque MGU unit failed. My truck was disabled for approximately 3 weeks. The dealership provided a loaner vehicle for the last 8 days at no charge. etorque MGU unit failed. My truck was disabled for approximately 3 weeks. The dealership provided a loaner vehicle for the last 8 days at no charge. Service advisor Elizabeth Williams was excellent to work with and technician Jeff Johnston completed the complicated MGU replacement flawlessly. Shout out to service advisor Rebecca Michel for her assistance as well. I definitely recommend Olathe Dodge service department for your Ram service needs. More

by mjvk Verified Customer Verified Customer

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Elizabeth and the team treated me fairly and respected me. They kept in contact with me through it all. me. They kept in contact with me through it all. More

by LARRYBRUNER Verified Customer Verified Customer

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The etorque MGU on my Ram 1500 Limited recently failed. I worked with service advisors Elizabeth Williams and technician Jeff Johnston to have it replaced. Elizabeth was fantastic. She truly knows what cus I worked with service advisors Elizabeth Williams and technician Jeff Johnston to have it replaced. Elizabeth was fantastic. She truly knows what customer service is all about. I am completely satisfied with the service she provided. It was a pleasure to work with her. I did not meet the technician Jeff Johnston, but he obviously is very knowledgeable. MGU replacement is technically difficult due to the complexity of the electronics involved. I have had zero issues with it since the install. I am grateful to have these fine people available for my service needs. I highly recommend them both and Olathe Ram. I also want to give a shout out to Rebecca Michel who worked tirelessly to get me a loaner vehicle while the MGU was being delivered. More

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Great experience on 10/20/2026 taking my jeep in for recall service. Friendly and got the job done. recall service. Friendly and got the job done. More

by MWTORREY Verified Customer Verified Customer

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Rebecca Michel was my service advisor. She provided excellent service. My oil change was completed quickly and the vehicle was clean when returned. She provided excellent service. My oil change was completed quickly and the vehicle was clean when returned. More

by mjvk Verified Customer Verified Customer

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Very prompt, pulled in no appointment with battery problem. They got me checked in and said they would text me with a diagnosis. Next morning truck was done with only needing a software update. problem. They got me checked in and said they would text me with a diagnosis. Next morning truck was done with only needing a software update. More

by dave.heitman Verified Customer Verified Customer

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Elizabeth was very helpful. She helped me understand the recall process. When I texted, she responded immediately. She helped me understand the recall process. When I texted, she responded immediately. More

by CRAIG.A.ROY Verified Customer Verified Customer

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We bring in 2 of our daily drivers to be serviced by the dealership. We normally have very good service and no complaints even when we have a long wait time. My last visit with Elizabeth she was training so dealership. We normally have very good service and no complaints even when we have a long wait time. My last visit with Elizabeth she was training someone which was not the problem. My problem was her infatuation with my Challenger, and the fact she drove it. It got washed which I did not request but was still dirty (I currently have to drive through heavy road construction to and from work. Hence, I haven't bothered washing it) and my paddle shifters had been activated which I purposely keep turned off and my sport mode screen was pulled up on the infotainment screen when I got in. Why? I came in for an oil change and tire rotation. More

by BEURMANK Verified Customer Verified Customer

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Elizabeth was fantastic! I was in and out in less than one hour! Thank you! I was in and out in less than one hour! Thank you! More

by SIGN2ME2 Verified Customer Verified Customer

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