Olathe Dodge Chrysler Jeep RAM - Service Center

Not to thrilled. ..... bought a car brand new last year. Just to find out when it messes up that I don't get a loaner. Especially when I asked first if I'd get a loane ..... bought a car brand new last year. Just to find out when it messes up that I don't get a loaner. Especially when I asked first if I'd get a loaner yesterday I was told yes. Then after he asked me if I could leave it to further diagnose he told me no loaners. For a problem that has never happened till I took it here for an oil change More

Kayla let me know what was needed and an approximate cost. When the part came in earlier than expected, she called me back to come in early since she knew my time was limited. cost. When the part came in earlier than expected, she called me back to come in early since she knew my time was limited. More

Received topnotch professional and timely service. Services completed were explained in detail and the courtesy car and driver were excellent. Services completed were explained in detail and the courtesy car and driver were excellent. More

Communication with customer could be a little better. If parts are not available then please inform the cutler regarding a timeline for the service. I connect the device department three times beginni If parts are not available then please inform the cutler regarding a timeline for the service. I connect the device department three times beginning late afternoon of the presumed completion date and never heard back. Everyone is very pleasant. But a little better communication would put you guys over the top and merit 5 stars rather than 4. More

2017 Jeep Cherokee 38K miles. Had huge oil puddle in garage after oil change. Took car back next day & tech said was due to poor clean up & didnt effect oil level in car. LIES!! 5 Had huge oil puddle in garage after oil change. Took car back next day & tech said was due to poor clean up & didnt effect oil level in car. LIES!! 5k miles later had oil changed at different dealership & it was a quart low which means you didn't care enough to ensure new filter was firmly in place. You didn't care to check the oil when I brought it back & you didn't care that your ineptness could have damaged my car!! Horrible!!! More

Was a very friendly and clean place. Shawn was very helpful and explained what my Jeep needed. Shawn was very helpful and explained what my Jeep needed. More

Great experience. William and the dealership always go above and beyond. From service to purchasing a new vehicle, they treat customers with the utmost courtesy. William and the dealership always go above and beyond. From service to purchasing a new vehicle, they treat customers with the utmost courtesy. More

Walked in without an appointment and got oil chang d and was done in less than an hour and a half. Friendly staff. was done in less than an hour and a half. Friendly staff. More

Always great service. Prompt. Never have an issue. I would recommend to anyone to get their vehicle serviced there Prompt. Never have an issue. I would recommend to anyone to get their vehicle serviced there More

Terrible experience with oil change and recall. Recall took several days to complete. Lack of communication from Shawn during the first day as to what was going on. Oil change (I believe) was done Recall took several days to complete. Lack of communication from Shawn during the first day as to what was going on. Oil change (I believe) was done but the warning was still appearing in vehicle and the sticker was not changed. This required a follow up visit to resolve. More