Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,355 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
I am satisfied with this service. I will return for sure. Thanks, William, for communicating with me through writing that helps me to understand. I will return for sure. Thanks, William, for communicating with me through writing that helps me to understand. More
The place appeared to over book customers coming for appointments. It took 2.5 hrs to get a by appointment scheduled oil change and tire rotation. That’s too long. The whole point of making an appt is t appointments. It took 2.5 hrs to get a by appointment scheduled oil change and tire rotation. That’s too long. The whole point of making an appt is to get in and get out in a timely manner. Communication by the staff of delays would have been helpful too. People’s time is valuable and there are many places to go for an oil change. More
Friendly staff and great atmosphere. Unfortunately, this is the third time we have brought our Grand Wagoneer in for the same software issues that have been "fixed" but never are. Unfortunately, this is the third time we have brought our Grand Wagoneer in for the same software issues that have been "fixed" but never are. More
Brought my truck in for overheating and a few other items. I just bought it and told them an inspection. Came back with a lot but went through the list with me. Decided to hit the high points due to th items. I just bought it and told them an inspection. Came back with a lot but went through the list with me. Decided to hit the high points due to the cost being a lot more than planned. (Fan, fan clutch, coolant flush, ignition and fuel pump - 3600) Got it done in a day. Picked it up. Drove it home and the truck almost overheated.. brought it back the next day to get it checked out because I thought I paid for it to be fixed. They get it in. Get called a work that my electrical fan isn’t working and needs replaced. Told 1100. Not happy but agreed to get it done because I need the truck and want it fixed. Wondered how such an in-depth inspection missed a major component not working and plus the having to remove parts they had off the day before to then do it again to replace a fan and then charge full price on it. But then go to pay and hit for over 1300 plus their 3 percent. Then told well the price I told you didn’t have taxes or other fees involved. Man they act like they everyone spends 5 grand to get a vehicle fixed like it’s ordering a value meal. Then shocked when someone knows and asks questions on it. Likes mike. Not a fan of Shawn at all. More