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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,355 Reviews

2,355 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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September 19, 2023

Attentive and polite, Mike got the work done on time and on budget. Well done. More

by LeawoodEsq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caudill
Sep 20, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Leawoodesq, we're delighted we could deliver an excellent experience! - Olathe Dodge Chrysler Jeep Ram Team

September 19, 2023

Quick, friendly service. I stopped in for an oil change and it was completed in a very timely manner, thanks so much!! More

by Randall Flagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze, William Nicholson
Sep 20, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the positive review! We're glad to know you had a quick and friendly service experience at Olathe Dodge Chrysler Jeep Ram. We appreciate your feedback and hope to see you again! Have a great ride!

September 17, 2023

Very comfortable waiting area. My only complaint: I was the only car in the garage and it took them almost 20 minutes to check me in and take my car back More

by afspanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Nicholson
Sep 21, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We appreciate your feedback and patience during the check-in process at Olathe Dodge Chrysler Jeep Ram. We'll see you next time! Safe travels!

September 16, 2023

Great service and great service representative. Very clean and well-lit service area and the upgraded waiting room made my appointment painless. More

by Ronman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Sep 19, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Ronman1, we're glad to know you had a great experience at our service center and enjoyed the waiting room. Thanks for choosing Olathe Dodge Chrysler Jeep Ram!

September 16, 2023

I don't think having to schedule appointments online works for everyone and I don't appreciate not receiving a call back when I ask for one. More

by LANGSTNB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Sep 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to learn about your experience with our online scheduling and callback system. We aim for a seamless process that works well for everyone, so it's disappointing to know we've missed the mark in this instance. I'd like the opportunity to discuss how we can improve your future experiences - please feel free to reach out at any time. Thank you, Jacob Todd - Service Manager - 9137803700

September 16, 2023

I had an oil change. The waiting area is comfortable and my car was ready as promised. More

by ecpasley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Klein
Sep 21, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We're pleased to learn that our staff gave you excellent service and an oil change during your visit. We'll see you next time at Olathe Dodge Chrysler Jeep Ram! Safe travels!

September 16, 2023

It was a really good experience. Love our new Jeep and the sales team was resourceful More

by bmorris13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Posey, Michael Caudill
Sep 21, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We're pleased that our team provided you with a great experience during your visit. We'll see you next time at Olathe Dodge Chrysler Jeep Ram! Enjoy your new Jeep!

September 15, 2023

Everything was fine it just took a little longer than I expected but it wasn't their fault with the super hot weather made things almost impossible to work in that hot shop More

by merrimanmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze, Shawn King
Sep 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your understanding and patience during the hot weather! Our team at Olathe Dodge Chrysler Jeep Ram always strives to provide efficient service, regardless of conditions. Thanks for leaving a review!

September 14, 2023

The wonderful experience with Mike was very flawless. He was so kind, soft spoken & helpful that I felt secure in the whole transaction. He took the time to conference call my son to inform him of what More

by diannewittwer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Clark, Jackson Blaze
Sep 14, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hey Dianne, we're delighted to know that Mike and our team at Olathe Dodge Chrysler Jeep Ram made your experience a memorable one. We appreciate your feedback and shall see you next time. Have a great ride!

September 14, 2023

William was excellent and very informative. He explained in great detail what he thought was going on with my air-conditioning/HVAC system, and I am super appreciative. As a female, you don't n More

by metn7d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Nicholson
Sep 15, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We're glad to know that William was able to provide you with detailed information about your HVAC system at Olathe Dodge Chrysler Jeep Ram. We strive for transparency and respect in all our customer interactions and see you again! Safe travels!

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