Olathe Dodge Chrysler Jeep RAM - Service Center

Disappointed. Was never given a time estimate for oil change. Looked up and saw my car had been sitting out front for awhile. I waited a bit and then when I went t Was never given a time estimate for oil change. Looked up and saw my car had been sitting out front for awhile. I waited a bit and then when I went to the service desk I was told “it just finished” even though I’d been staring at it for awhile. Then was given a remark of how long it usually takes but nobody bothered to tell me that when I dropped my car off. Nobody said anything when I pulled up the service drive. No windshield wiper fluid put in vehicle. I hardly write reviews but this wasn’t a good experience compared to others I’ve had there. More

The dealership and its employees are very kind and professional people to deal with. They answer any questions and really care that you are happy with everything they do. professional people to deal with. They answer any questions and really care that you are happy with everything they do. More

Service was once exceptional but has declined in quality recently. Lack of communication, little if any attention to detail. Has me considering looking for service elsewhere. recently. Lack of communication, little if any attention to detail. Has me considering looking for service elsewhere. More

The service was great I was very satisfied Judy Brunk I love my new Jeep compass love my new Jeep compass More

Lack of communication. Was told multiple times I would be called back and wasn't ever called back. Car was not fixed properly. Was told multiple times I would be called back and wasn't ever called back. Car was not fixed properly. More

My experience with Kayla was excellent. My only complaint is that when I left my car at the dealership to be diagnosed, I was led to believe it would happen either that afternoon or worst c My only complaint is that when I left my car at the dealership to be diagnosed, I was led to believe it would happen either that afternoon or worst case the next day. I did not hear from the dealership until 3 pm the next day. They told me that the technician had not yet gotten to my car and it would be another day. Very inconvenient for me. I would also like to add the shuttle drivers were terrific. Bear and Harley. More

Kayla was Great. Made the whole process simple and easy. Great customer service! Thank you. Made the whole process simple and easy. Great customer service! Thank you. More

They were great ordering my new seat cover then never called me when they came in. I finally called and they had my car for two days . Texted me and said it was done didn’t off to come and get me. I c called me when they came in. I finally called and they had my car for two days . Texted me and said it was done didn’t off to come and get me. I called and texted , but nobody would answer me. Finally had to get my Son to take off work to bring me down. Very poor service and a lot of people standing around. More

The problem was not fixed need to come back and listen to the problem and customer the problem and customer More

Not happy the cashier could not explain a new $15 charge. Oil change and tire rotation cost almost $200 now! Oil change and tire rotation cost almost $200 now! More