Olathe Dodge Chrysler Jeep RAM - Service Center

Everything was fine it just took a little longer than I expected but it wasn't their fault with the super hot weather made things almost impossible to work in that hot shop expected but it wasn't their fault with the super hot weather made things almost impossible to work in that hot shop More

The wonderful experience with Mike was very flawless. He was so kind, soft spoken & helpful that I felt secure in the whole transaction. He took the time to conference call my son to inform him of what He was so kind, soft spoken & helpful that I felt secure in the whole transaction. He took the time to conference call my son to inform him of what was transpiring. Also I would like to thank Connor Lawyer, Sales Manager & especially Chris Clark who helped with the paperwork. The whole experience was just amazing!😊👏👏 More

William was excellent and very informative. He explained in great detail what he thought was going on with my air-conditioning/HVAC system, and I am super appreciative. As a female, you don't n He explained in great detail what he thought was going on with my air-conditioning/HVAC system, and I am super appreciative. As a female, you don't normally get that treatment from the car industry. More

Disappointed. Was never given a time estimate for oil change. Looked up and saw my car had been sitting out front for awhile. I waited a bit and then when I went t Was never given a time estimate for oil change. Looked up and saw my car had been sitting out front for awhile. I waited a bit and then when I went to the service desk I was told “it just finished” even though I’d been staring at it for awhile. Then was given a remark of how long it usually takes but nobody bothered to tell me that when I dropped my car off. Nobody said anything when I pulled up the service drive. No windshield wiper fluid put in vehicle. I hardly write reviews but this wasn’t a good experience compared to others I’ve had there. More

The dealership and its employees are very kind and professional people to deal with. They answer any questions and really care that you are happy with everything they do. professional people to deal with. They answer any questions and really care that you are happy with everything they do. More

Service was once exceptional but has declined in quality recently. Lack of communication, little if any attention to detail. Has me considering looking for service elsewhere. recently. Lack of communication, little if any attention to detail. Has me considering looking for service elsewhere. More

The service was great I was very satisfied Judy Brunk I love my new Jeep compass love my new Jeep compass More

Lack of communication. Was told multiple times I would be called back and wasn't ever called back. Car was not fixed properly. Was told multiple times I would be called back and wasn't ever called back. Car was not fixed properly. More

My experience with Kayla was excellent. My only complaint is that when I left my car at the dealership to be diagnosed, I was led to believe it would happen either that afternoon or worst c My only complaint is that when I left my car at the dealership to be diagnosed, I was led to believe it would happen either that afternoon or worst case the next day. I did not hear from the dealership until 3 pm the next day. They told me that the technician had not yet gotten to my car and it would be another day. Very inconvenient for me. I would also like to add the shuttle drivers were terrific. Bear and Harley. More

Kayla was Great. Made the whole process simple and easy. Great customer service! Thank you. Made the whole process simple and easy. Great customer service! Thank you. More