Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,429 Reviews
Call Service Center (913) 298-8939

2,429 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

Sort by
October 20, 2023

Very professional and let me know when the car was available for pickup without me having to call More

by Kirk_don
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn King
Report | Print
Oct 23, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Olathe Dodge Chrysler Jeep Ram Team

October 19, 2023

Good service, very long wait. No updates. Had to check vehicle status myself. JB I'll be back. I hope you have adequate help. JB More

by JB800
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite, Stan Wilhite
Report | Print
Oct 19, 2023 -

JB800 responded

Ive been a customer for many years. Ive bought 3 vehicles here. Wait time has really increased. 3 hours for an oil change is too long. I really don't want to go the an instant oil change but i might. This is supposed to be the express lane. JB

Oct 20, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. We understand your concerns and will use this feedback to help improve our service & efficiency moving forward. If you have any additional questions or concerns, please feel free to contact me directly at your earliest convenience. Respectfully, Tony Acock - Service Manager - 9137803700

October 19, 2023

The experience was awesome and the associates were polite and knowledgeable. I was very impressed and will continue to get all my services there More

by smittyo11951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze, Brian Harmon, Tony Acock
Report | Print
Oct 20, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're delighted to know you had an awesome experience with our team at Olathe Dodge Chrysler Jeep Ram! We look forward to assisting you with all your future services. Thanks for the review!

October 18, 2023

They did not fix my truck. Not even able to get the engine light off or diagnose the issue properly. They had no problem charging me over $2800 though. I would never bring anot More

by Kellymale26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Nicholson, Jackson Blaze
Report | Print
Oct 19, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for reaching out, Kelly. I'm sorry to hear your issues have not been resolved and would like the opportunity to discuss the situation with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks again, Tony Acock - Service Manager - 9137803700

October 18, 2023

Took way to long to get an update on what was wrong with my car. There was also way to much turnover at this dealership. Most likely will not be going back for a new car when I am ready. More

by RCARBAH
Recommend Dealer
No
Employees Worked With
Jackson Blaze, Jackson Blaze
Report | Print
Oct 19, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. I'm sorry to hear about the lack of updates you received and will make sure this feedback gets addressed with our team so we can take steps to improve our service & communication moving forward. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Tony Acock - Service Manager - 9137803700

October 17, 2023

Understaffed and disorganized. They have no concept of time. Be prepared to wait along time for repairs. More

by toad4211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashton Jennings
Report | Print
Oct 18, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to read about your experience. We understand how valuable time is and we apologize if you felt that yours was not respected during your visit for repairs. Your feedback will be used as a tool for improvement in our service department, so thank you for bringing this to our attention. If there's anything else you'd like to discuss, please don't hesitate to reach out directly. Thank you, Tony Acock - Service Manager - 9137803700

October 16, 2023

Service was done in a reasonable amount of time. Service associates vey helpful and professional. More

by tstortz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but 5 stars
Report | Print
Oct 17, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

October 15, 2023

The last two visits have been less than satisfactory. I don’t think they really listen to what I want because number one I’m female and a senior More

by 1rockywalnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackson Blaze
Report | Print
Oct 16, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your recent experiences. We value all of our customers and strive to provide excellent service to all our customers, so it's disappointing that you felt unheard. I'd like the opportunity to address this with you directly if possible - please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

October 14, 2023

I had 4 free oil changes when I purchased my 2018 wrangler from you guys - that you did not honor. More

by nate24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashton Jennings, Tony Acock
Report | Print
Oct 16, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Nate, thank you for reaching out. Please contact me directly so we can discuss this situation in greater detail. Respectfully, Tony Acock - Service Manager - 9137803700

October 14, 2023

The best Dodge dealership in Olathe Kansas and the Metropolitan area and the Kansas City area More

by Ameer Hayes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze
Report | Print
Oct 16, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Ameer, Thank you for leaving Olathe Dodge Chrysler Jeep Ram five stars! We hope that you come to visit us for future services!

1
...
105
106
107
...
243