Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,349 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Went for oil change and tire rotation because I purchased a package. Second to last time I went, I was charged for the tire rotation. Last time I went in, they didn’t even rotate my tires. Called same day to a package. Second to last time I went, I was charged for the tire rotation. Last time I went in, they didn’t even rotate my tires. Called same day to see if we could come back to get tires rotated and no one would answer our calls or texts. Decided to drive back same day anyway, told they were too busy to do the tire rotation—still marked the last tire rotation/oil change as “used” on my package though. We have purchased several brand new vehicles from this location and they continue to underperform and fail us on servicing all our vehicles every time we give them a chance. Never returning for service—truly a disappointment. More
Prompt service; texting is not always the best form of communication; I always thought it was customary to return the vehicle in a better condition than when it arrived. Seems a car wash would have been communication; I always thought it was customary to return the vehicle in a better condition than when it arrived. Seems a car wash would have been prudent for the expense of the repair. More