Olathe Dodge Chrysler Jeep RAM - Service Center

Slow and bad service. Issue not solved even after two weeks of diagnosis and waiting for parts. I will take the car somewhere else Issue not solved even after two weeks of diagnosis and waiting for parts. I will take the car somewhere else More

Very knowledgeable and had the job done quicker than expected. Very pleased with the results. Would highly recommend them. expected. Very pleased with the results. Would highly recommend them. More

Needed to get a new key fob for my vehicle. Went to the parts dept. They had one in stock which I was not expecting. Then went to service dept. to schedule an appointment. The whole process w Went to the parts dept. They had one in stock which I was not expecting. Then went to service dept. to schedule an appointment. The whole process was very smooth. The employees I had contact were friendly and professional. More

Can’t seem to get my inspection checklist/report, despite calling several times, texting, and even visiting the dealership again. Very odd - no one seems to know how to get it done. For me, the inspection calling several times, texting, and even visiting the dealership again. Very odd - no one seems to know how to get it done. For me, the inspection is an important part of the routine oil service, and I keep the reports for my records. The report was to be emailed to me, but I still haven’t received it - I greatly prefer the prior policy of giving me the hard copy report at the time of checkout. Otherwise, the service department did a good job - no other complaints. More

I was impressed the person that I dealt with, the clean appearance of the drop off area, the waiting area. Any questions, or clarifications that I requested, or answered without hesitation. appearance of the drop off area, the waiting area. Any questions, or clarifications that I requested, or answered without hesitation. More

I bring both my vehicles for repairs at olathe dodge because they get them fixed because they get them fixed More

Service writer didn’t get information to the tech. Then the issue of a bad aux battery was never addressed. Then the issue of a bad aux battery was never addressed. More

Kind speedy and efficient service. Moved fast and communicated well. Asked if I needed anything else or had questions. Great work. Moved fast and communicated well. Asked if I needed anything else or had questions. Great work. More

They broke two of the studs on my spacers. Did not offer any reimbursement. Had to go get them fixed somewhere else for a lot more money Did not offer any reimbursement. Had to go get them fixed somewhere else for a lot more money More

My service advisor, Clayton, was great. He was very helpful and kind. However, after visiting this dealership 6 times in a month for the same issue, my vehicle still isn’t fixed. He was very helpful and kind. However, after visiting this dealership 6 times in a month for the same issue, my vehicle still isn’t fixed. More