Olathe Dodge Chrysler Jeep RAM - Service Center

They broke three of my wheel while rotating my tires. They offered no reimbursement. They were very rude about it as well, very poor costumer service took 20 minutes for them to pull my car around once I They offered no reimbursement. They were very rude about it as well, very poor costumer service took 20 minutes for them to pull my car around once I was notified it was finished. More

I am always pleased with the efficiency of this dealership. They are usually timely and fair dealership. They are usually timely and fair More

Terrible service. Non responsive, no updates what so ever. Expressed my disappointment and very little concern for correcting the issues. Non responsive, no updates what so ever. Expressed my disappointment and very little concern for correcting the issues. More

I love the jeep I purchased, but that doesn't mean a thing if it shakes and wobbles when it drives. So, I cannot drive it over bumps in the road. I've only had it for two months. Just disappointing. thing if it shakes and wobbles when it drives. So, I cannot drive it over bumps in the road. I've only had it for two months. Just disappointing. More

Jackson made our repair process super easy. He was extremely communicative and made the whole process seamless. He was extremely communicative and made the whole process seamless. More

I think Jackson got stuck in a system that encourages getting vehicles into the shop without intention to evaluate and diagnose them in a timely manner. I was told a manager would call me and I never got getting vehicles into the shop without intention to evaluate and diagnose them in a timely manner. I was told a manager would call me and I never got a call. More

I ended up with my keep fixed, that was awesome! Would go there again if my keep needed service. Would go there again if my keep needed service. More

Was able to get in the express lane and have my Jeep serviced ( oil and tire rotation) in less than 30 mins. Exceeded expectations! serviced ( oil and tire rotation) in less than 30 mins. Exceeded expectations! More

my recent experience at the Olathe RAM dealership. My appointment was centered around my exhaust manifold leak and its potential warranty coverage. Initially, Shawn King quoted me a reasonable pric My appointment was centered around my exhaust manifold leak and its potential warranty coverage. Initially, Shawn King quoted me a reasonable price of $522 for the manifold replacement under warranty. However, my dealership visit took an unexpected turn. Prior to arriving, I had opted against having my brakes replaced. Unfortunately, things changed upon talking to Shawn at the dealership. He informed me that the total cost would now exceed $2100 for brake replacement. I was taken aback by this drastic increase from the initial quote. When I questioned this disparity, Shawn attributed it to my status as a non-loyal Mopar customer, leading to the denial of my warranty. Needless to say, this unforeseen situation left me quite disappointed. More

This is the 4th car we have bought from Olathe DCJ and we will be back. will be back. More