Back

Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,331 Reviews

2,331 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

Sort by
July 29, 2023

It was super easy to schedule, drop off and pick up. It was really fast! More

by RACHEL.T.HAGGERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Aug 02, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hey Rachel, thank you for sharing your seamless experience with our team at Olathe Dodge Chrysler Jeep Ram! We'll see you on your next visit! Safe travels!

July 28, 2023

Quick oil change. I really like how they communicate with you via text. The waiting area is perfect if you need to do some work on your laptop while waiting. More

by GINARUBIO05
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Jul 31, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you had a positive experience with our quick oil change service. Our team at Olathe Dodge Chrysler Jeep Ram is always here for your automotive needs! Thank you for rating us five stars!

July 28, 2023

Appointment time was worthless. Arrived 5 minutes early and then had to wait 90 minutes to get the truck in for service. The text messages from Jacob Todd were well behind the actu More

by whjortshojx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashton Jennings
Aug 09, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to learn about your recent experience. We aim for efficient and accurate communication with our customers so it's disappointing to know we fell short this time. I'd like the opportunity to address any issues you had during your visit - please feel free reach out at a convenient time for you. Thank you, Jacob Todd - Service Manager - 9137803700

July 28, 2023

Great experience. Great customer service. Smooth process. They went the extra mile on all fronts. More

by nick.mccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bettge, Ronnie Dunn, Brian Harmon
Jul 31, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Nick, We're happy to hear it! Thank you for rating the Olathe Dodge Chrysler Jeep Ram team five stars!

July 27, 2023

Toll two vehicles in for oil change one was done correctly the other was half done. Left oil plug loose and lost all oil had to have the vehicle towed for them to add oil and do what was right. Ha More

by cletcherryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Todd, William Nicholson
Jul 28, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for reaching out. It's important that our service is thorough and reliable, so it's concerning to see we've missed the mark here. We understand how frustrating this must be for you and would like an opportunity to make things right. Please reach out at your earliest convenience so we can discuss this further. Thanks again, Jacob Todd - Service Manager - 9137803700

July 26, 2023

They were Quick and professional. I will definitely go back for any other services that I need More

by theonlywill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop
Jul 27, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for choosing Olathe Dodge Chrysler Jeep Ram for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

July 26, 2023

Service performed accurately and timely. I do recommend an option other than continual texting. Seemed like I had to explain issue each and every time due to a different person. But other More

by swervy34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn King
Jul 27, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your feedback and recommendation about our communication methods at Olathe Dodge Chrysler Jeep Ram. We're glad to know that you found the service accurate and timely, despite some hiccups in communication. Thanks for sharing!

July 24, 2023

Brock was attentive to my concerns for my vehicle and everything was completed in a timely manner. More

by sherrylove92
Recommend Dealer
Yes
Employees Worked With
Brock Lathrop
Jul 24, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to hear Brock & the team provided you with an efficient experience! Thanks for visiting Olathe Dodge Chrysler Jeep Ram and please don't hesitate to reach out if we can be of service again in the future!

July 24, 2023

Left my van overnight and 1 issue was Air Conditioner not working. Picked it up and on way home found out it still was not working and checked paperwork and found they didn't look at it. Picked it up on Satu More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Johanning
Jul 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. We sincerely apologize for this frustrating situation and would like the opportunity to discuss it with you in greater detail. Would you please contact me directly at your earliest convenience so that we can work toward a resolution? Thanks again, Jacob Todd - Service Manager - 9137803700

July 22, 2023

Jackson was extremely friendly and the service was completed so quickly, my car was finished before I was done window shopping. More

by alexpayne97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze
Jul 26, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hey Alex, thank you for the kind words! We're happy that Jackson provided friendly service and that we could assist your car ready so efficiently. We appreciate your business and hope to see you again at Olathe Dodge Chrysler Jeep Ram!

...
111
...